Outreach Specialist
About the job
- A minimum Bachelor's degree is required.
- Experience working with people living with AIDS, homeless people, or substance users is required.
- Effective written and oral communication skills are required.
- Provide direct, field-based services to enrolled consumers.
- Conduct outreach at SRO field sites and community organizations to recruit and screen potentially eligible SRO residents.
- Conduct presentations and meetings with medical providers and community organizations to facilitate referrals.
- Conduct home visits to connect or re-engage consumers with medical providers.
- Identify, research, and report areas for potential consumers.
- Follow and update the outreach referral log and weekly in-home visit schedules.
- Provide critical feedback to the Care Coordination Redesign team based on field observations.
- Facilitate groups for Care Coordination Redesign consumers as needed.
- Participate in monthly team meetings, supervision, and required training.
- Participate in Services for the Underserved quality assurance and quality improvement activities.
- Record all service provision on Field Logs or Case Finding forms daily for submission to the Data Entry Specialist.
- Generate monthly outreach reports.
- Work at least 80% of the time in the community.
- Perform other duties as directed.
- Bilingual Spanish ability is encouraged.
- Experience working within an outreach model or in case management is preferred.
- Basic computer skills, including Microsoft Office and Windows, are preferred.
About the company
S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1978
Get referred to Services for the Underserved
See people who can refer or advise you
Simplify's Take
What believers are saying
- The April 2026 crisis center adds recurring operating funding through 2031.
- Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
- TD's 2026 grant expands Homebase staffing during acute eviction pressure.
What critics are saying
- S:US depends heavily on New York public funding and contract renewals.
- Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
- If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.
What makes Services for the Underserved unique
- S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
- S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
- S:US secured a $894,050 Truxton SRO contract through 2032.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Wellness Program
Professional Development Budget
Company News
In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).