Human Resources Manager
$78k/yr
Expert
Bachelor's, Master's
Amherst, NY, USA
In Person
People & HRHR Generalist & Employee Relations
About the job
Requirements
- Bachelor's or Master's degree in Human Resources, Business, or another related field.
- A minimum of five years of experience in a Human Resources management role.
- Demonstrable knowledge of state and federal labor laws, the Family and Medical Leave Act, Occupational Safety and Health Administration requirements, and the Consolidated Omnibus Budget Reconciliation Act.
- Prior recruitment and employee onboarding experience.
- Proficiency in Microsoft Office.
- Strong written and verbal communication skills.
- Ability to prioritize job responsibilities in a fast-paced environment.
- Ability to self-manage and work autonomously.
- Ability to read, write, speak, and understand English at an intermediate or more advanced level.
Responsibilities
- Source, interview, and onboard candidates in a timely manner through the Applicant Tracking System.
- Maintain an accurate and timely weekly open positions report.
- Participate in marketing the facility through recruitment events at the facility and at organizations and schools, including open interviews and job fairs.
- Manage the internal posting process within the facility and for employees involved in facility-to-facility transfers.
- Promote the company Employee Referral Program, track referrals, and ensure timely payout of referral bonuses.
- Orient new staff, complete their hiring paperwork, ensure employment regulatory requirements are met, review benefit program eligibility and plans, and confirm enrollment completion.
- Schedule new hires for General Orientation and deliver the HR training component.
- Obtain required regulatory documentation for licensed and certified hires at the time of hire and annually thereafter, including professional licenses, CPR, and other life-safety certifications; arrange training when needed.
- Coordinate new-hire physicals and obtain required medical documentation for TST.
- Ensure personnel actions are documented, including location, address, rate of pay, status changes, disciplinary actions, and signature receipts.
- Maintain personnel records in accordance with regulatory agency requirements and the HR Policy and Procedure Manual.
- Initiate probationary and annual performance evaluations.
- Administer 30-day new-hire surveys and exit interviews in accordance with company policy.
- Complete wage verification forms for social service agencies, insurers, mortgage companies, and other relevant organizations.
- Order name badges and business cards and arrange computer access as needed.
- Process employee terminations in a timely manner and maintain staff rosters in multiple databases.
- Coordinate the uniform benefit allowance, fittings, and acquisition of uniforms under the allowance program.
- Distribute benefits-package information to eligible employees, monitor pending enrollments, and follow up to verify completion.
- Enter employee information accurately and promptly and maintain it in the ADP Human Resources Information System.
- Review employee timecards in the time-and-attendance system for accuracy and approvals.
- Run reports from ADP reporting tools.
- Assist employees with benefit and payroll inquiries.
- Interpret personnel policies and procedures and communicate benefit program details to staff.
- Upon employee termination, distribute documentation relating to benefits such as health insurance, 401(k), life insurance, and dental insurance.
- Help coordinate employee activities established by executive staff.
- Compile and track leave-of-absence paperwork, maintain compliance with the Family and Medical Leave Act and other regulatory leave requirements, and communicate return-to-work expectations to staff.
- Respond to unemployment insurance claims in a timely manner and ensure termination data is reported to payroll within one pay period of the termination date.
- Represent the company in unemployment insurance and workers' compensation hearings when necessary.
- Participate in the facility Safety Committee.
- Compile and submit information for unemployment, workers' compensation, and disability claims, and maintain the Occupational Safety and Health Administration 300 log.
- Triage employee concerns and issues and determine when to escalate them to the Administrator or EAS HR.
- Ensure consistent application of policies and procedures, including corrective disciplinary actions, and maintain a disciplinary log.
- Drive facility recognition and retention programs, including Employee of the Month, birthdays, and anniversaries.
- Manage performance management systems and support management in employee development.
- Cultivate and monitor company culture through multiple avenues to support organizational goals and employee satisfaction and retention.
- Plan and execute company events and meetings, both remote and in person, that encourage team bonding, culture diffusion, and ongoing organizational learning and development.
- Apply knowledge of policies and procedures and act as a resource for staff seeking guidance and explanations.
- Oversee HR initiatives, strategies, systems, and tactics.
- Support team management by providing HR counsel, mediation, workshops, training, and best practices on issues such as underperforming employees and employee skill development.
- Research, develop, write, update, communicate, and enforce company policies and procedural guidelines to meet organizational values.
- Maintain the Learning Management System, Applicant Tracking System, and Human Resources Information System to support an efficient employee experience.
- Arrive on time, attend work regularly, and work as scheduled.
- Follow the facility dress code, including wearing a name tag at all times.
- Follow policies and procedures regarding electronic devices, computers, and tablets.
- Support and abide by Pediatric Specialty Care's mission, vision, and values.
- Abide by Pediatric Specialty Care's business code of conduct, compliance, and Health Insurance Portability and Accountability Act policies.
- Perform other duties assigned by the supervisor, management staff, or Administrator.
Desired Qualifications
- PHR certification is preferred.
- Prior payroll and benefits experience is strongly preferred.
About the company
Elderwood operates a network of independent living, assisted living, and skilled nursing communities across the Northeast and Mid-Atlantic, with specialty programs such as subacute rehab, memory care, orthopedic and cardiac rehabilitation, wound therapy, and oncology care. Its affiliates provide home care, pharmacy and prescription delivery, medical transportation, and managed long-term care services to extend support beyond facilities. Care is personalized through professional staff and individualized plans, prioritizing the health and wellbeing of residents and their families. The goal is to maintain residents’ health and wellness by delivering coordinated, comprehensive care across settings.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Buffalo, New York
Founded
1978
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Simplify's Take
What believers are saying
- Trocaire’s $150,000 annual scholarship funds ten employees yearly through LPN, RN, BSN.
- Massachusetts kept Elderwood-affiliated facilities in active transactions, preserving acquisition optionality.
- Revelio counted 1,964 employees and 369 2026 postings, signaling continued hiring demand.
What critics are saying
- EEOC v. 98 Starr Road Operating Co. goes to trial December 7, 2026.
- Massachusetts settled Bear Mountain understaffing on July 1, 2026, exposing Elderwood-linked oversight failures.
- Weinberg Campus’s terminated $47 million deal shows Elderwood loses deals after regulatory drag.
What makes Elderwood Administrative Services unique
- Post Acute Partners backs Elderwood’s regional nursing-home operating footprint and staffing scale.
- The June 2026 Trocaire scholarship ties Elderwood retention to a nursing career pipeline.
- Elderwood’s multi-state facilities and administrative platform support fast operating integration.
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Benefits
- Paid Vacation
- 401(k) Retirement Plan
- 401(k) Company Match
- Employee Referral Bonus