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PENN Entertainment

Operates casinos, racetracks, and online betting

Host/Hostess - Club

Dining, Bar & Counter ServiceUpdated on Nov 11
Part-timeBlack Hawk, CO, USA$20 - $22 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Prior casino experience and six months of food service experience are preferred.
  • Able to lift and carry trays weighing fifteen pounds or more.
  • Must be available and willing to work flexible hours, including nights, weekends, and holidays.
  • Must have full knowledge and understanding of departmental rules, policies, and procedures.
  • Must be able to solve problems and take direction.
  • Must treat customers and team members with courtesy and respect.
  • Must possess guest service skills and excellent communication skills.
  • Must maintain a professional appearance.

Responsibilities

  • Adhere to the stated guest service requirements.
  • Monitor guests’ alcohol consumption.
  • Complete opening and closing side work.
  • Apply and follow basic health code requirements.
  • Interact professionally with internal and external guests.
  • Maintain uniform and appearance standards.
  • Follow Ameristar policies and procedures, and safety and sanitation guidelines.
  • Communicate effectively with Casino Hosts, Coordinators, and the Player Development Manager regarding players.
  • Complete work assignments before the end of the shift and clean assigned areas.
  • Perform other tasks as assigned.
  • Work irregular hours covering days, nights, weekends, and holidays.
  • Greet guests and introduce oneself with a smile and pleasant disposition.
  • Be familiar with the menu, food preparation, and drinks.
  • Observe and anticipate guests’ needs, keep tables clear between courses, and refill beverages throughout the meal.
  • Bus tables after guests leave; wipe tables, chairs, and booth seats; reset tables and inspect silverware for cleanliness; and keep the assigned station’s floor area clean.

Desired Qualifications

  • Prior casino experience.
  • Six months of previous food service experience.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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