Wholesale Operations Sales Lead
Arc'teryx Equipment
Wholesale Operations Sales Lead
Arc'teryx Equipment
High-performance outdoor apparel and gear
Your Opportunity at ARC’TERYX:
As the Wholesale Operations Sales Lead EMEA, you will develop and own a thorough understanding of Arc’teryx’s regional wholesale business processes and reporting to prepare, analyze and interpret data and reports. Working in a fast-paced environment, you bring a critical lens to help optimize current processes and drive their future evolution.
You are a subject matter expert for a broad group of regional, functional and operational teams, where collaboration and communication are key assets. You also play a strategic role in building and managing your Operations Team and seasonal sales operations projects, ensuring their success through your commercial acumen and ability to organize, prioritize and execute to deadlines.
This role is based out of our Amsterdam office.
Meet Your Future Team:
The Commercial team is accountable for delivering sales through the Wholesale channel. We meet the guests where they are shopping, in a competitive environment, and ensure Arc’teryx is represented consistently and at its best. As the landscape changes, we will work together to evolve our approach with creativity and teamwork.
Defining, prioritizing projects, ensuring successful implementations to deliver business and strategies
Cross-Functional Leadership with Sales, Marketing, Demand Planning, Logistics, and HQ teams to streamline business processes.
Leading the EMEA Operations Team with with clear professional development and performance standards in delivery of resources for sell in to equip sales reps with the tools to deliver powerful presentations that drive sell in and sell through
Developing the team with clear persona evolution plans that celebrates their strengths and assist them to grow areas of opportunities
Leveraging the Leadership code into best practices toward leading others in terms of communications, setting the standards of performance, seeing possibilities in others to develop the team, having meaningful relationships with others that contribute to our success
Partnering with the Director, Wholesale - EMEA on business development initiatives including the Commercial and Model Level Forecasting, Order Book tracking, Rep Tool design, and Trade Term and Term Estimator design
Partnering with the Director, Wholesale - EMEA on preparing warehouse/inbound reporting, B2B distribution audits, sell-through reporting, account profitability reporting, and ad-hoc reporting of sales data as required
Partnering with the Merchandising & Demand planning team to create visibility on future wholesale demand and current sell-through
Delivering and maintaining reporting to EMEA teams using HQ defined reports assuring data consistency
Acting as the regional AFO reporting expert, driving report harmonization, best practice sharing, training and communication
Monitoring the wholesale order book to ensure alignment with monthly and quarterly sales forecasts
Advanced Analytics & Reporting: delivering consistent EMEA reporting, account profitability reports, transitioning into the regional Power BI champion, creating advanced commercial dashboards for Epicenters
Tools: heavy reliance on SAP ERP, Smartsheet, advanced Excel, and multiple B2B sales platforms
Methodology: Requires comfort in an IT project environment utilizing Agile and Scrum principles to deliver seasonal sales operations projects.
Creating consolidated Sell Through reporting of relevant Wholesale accounts to give Marketing, Merchandising and VM in season feedback of sell-through
Conducting account profitability analysis for our key accounts and biggest customers and sharing insights with Wholesale team
Creating commercial wholesale dashboards for our Epicenters to show distribution footprint
Analyzing Commercial Planning Accuracy – seasonal PRE Building Blocks vs Commercial Plan vs actual Sell-In
Being the Power BI champion for Wholesale reporting in the region
You have a bachelor’s degree in a related field
You have 5+ years’ work experience in a global apparel/footwear or consumer products industry
You are an exceptional communicator, an experienced Manager with strong leadership skills
You are confident managing multiple projects to specific deadlines
You have an aptitude for learning
You can confidently navigate reporting and project management software, such as PowerBI and Smartsheet and have advanced Excel skills
You have experience working in an IT project environment and are familiar with Agile and Scrum principles
You have experience working with European markets
You ideally have experience working with SAP ERP systems and multiple B2B Sales Platforms
You are proactive in identifying the root cause of issues and developing solutions
You remain highly flexible and adaptable when faced with ambiguity
You are able to balance autonomy and collaboration
You inspire breakthrough thinking and continuous improvement
You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment
Your passion for your work is paralleled by your passion for getting outside and living it
High-performance outdoor apparel and gear
Arc’teryx designs and sells premium outdoor clothing and gear for activities like mountain running, hiking, and climbing. Its product range includes jackets, pants, footwear, and accessories for men and women, sold through its website, own stores, and selected outdoor retailers. The gear emphasizes technical performance and durable materials to perform in extreme conditions, with seasonal launches such as lighter mountain-running gear. The company differentiates itself through meticulous design, advanced materials, and a direct-to-consumer plus wholesale model, paired with a strong reputation for quality. Its goal is to equip adventure enthusiasts with reliable, high-performance equipment and to foster a sense of community around outdoor activity, as seen in initiatives like Muslim Hikers.
Explore more opportunities at Arc'teryx Equipment