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Hersha Hospitality Management

Manages hotels and investments for owners

Breakfast Supervisor

Food & Beverage Operations ManagementPosted on Nov 11
Full-timeBig Sky, MT, USA$21In-person

About the Job

Requirements

  • A high school diploma is preferred.
  • Food sanitation certification is a plus and is required within 90 days of employment.
  • Previous food and beverage or culinary experience, or equivalent training, is required.
  • Supervisory experience is preferred.
  • The work schedule may include holidays and weekends.
  • The role requires standing for extended periods; walking, pushing, lifting up to 25 pounds, bending, reaching, stooping, kneeling, and crouching.

Responsibilities

  • Supervise breakfast operations, including preparing and serving food and beverage items while interacting with guests in a friendly and courteous manner consistent with brand, hotel, and sustainability standards.
  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with standards and HHM core values.
  • Engage guests to offer assistance and check on satisfaction.
  • Communicate guest service scores to drive improvement and higher guest satisfaction.
  • Recognize repeat guests and anticipate their needs based on breakfast preferences.
  • Assist with setting up, cleaning, and organizing breakfast service and pantry areas.
  • Take and record temperatures of food and food storage areas, such as refrigerators and freezers.
  • Ensure food is properly stored in designated containers and storage areas and meets food-handling standards.
  • Monitor and order supplies or food items and restock as necessary to maintain inventory.
  • Work as a Guest Service Associate during staffing shortages or peak periods, including checking guests in and out.
  • Assist with luggage, fulfill special guest requests, and resolve guest complaints.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Desired Qualifications

  • Food sanitation certification is a plus.
  • Supervisory experience is preferred.
  • A high school diploma is preferred.

About the Company

Hersha Hospitality Management

Manages hotels and investments for owners

HHM Hospitality Management (HHM) runs and oversees hotels for owners and investors across the United States. It provides hotel management and investment services, handling day-to-day operations, sales, marketing, and financial performance to improve profitability. The main product is the management of hotel properties on behalf of owners, with revenue coming from management fees, shared incentives based on performance, and returns from investments. HHM differentiates itself through deep industry experience, a strong leadership team, and a broad U.S. portfolio that serves both business and leisure travelers, plus a commitment to community engagement and sustainability. The company’s goal is to help property owners maximize efficiency and profitability while delivering quality guest experiences and contributing to local communities.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Philadelphia, PA
Founded
2006

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