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Kaiser Permanente

Integrated healthcare provider and payer platform

Licensed Practical Nurse

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeTucker, GA, USANo salary listed

About the Job

Requirements

  • Graduate of an accredited nursing (LPN/LVN) program.
  • A Practical Nurse License (Georgia) is required at hire.
  • Basic Life Support certification is required at hire.
  • Complete a Customer Service Assessment.

Responsibilities

  • Prepare patients for office visits by reviewing histories, collecting relevant clinical information such as height, weight, vision, or hearing screening results, measuring vital signs, and documenting in the medical record.
  • Complete point-of-entry activities and address care gaps during patient encounters.
  • Prepare rooms and equipment for procedures and assist practitioners as needed.
  • Initiate interventions and document responses to treatment according to established workflows and guidelines.
  • Participate in emergency care as directed by a practitioner or registered nurse.
  • Educate patients and provide preparation materials for diagnostic studies according to guidelines.
  • Schedule appointments for laboratory services, radiology, or specialty consultations as ordered by a practitioner.
  • Monitor electronic messages and emails in the department inbox related to patient or provider requests and manage messages within the scope of practice.
  • Participate in departmental or regional quality-improvement activities and initiatives.
  • Engage patients, families, and caregivers in care coordination.
  • Resolve patient concerns promptly.
  • Provide departmental orientation and train new team members on standard work, policies, and procedures.
  • Participate in the supervision of unlicensed personnel in the delivery of patient care.
  • Provide operational support across multiple departments and locations as organizational needs arise.

Desired Qualifications

  • At least six months of healthcare experience.
  • Customer service aptitude demonstrated through the Customer Service Assessment.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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