Paytm Labs

Digital payments, loans, investments, and insurance

Employee Investigations/Forensics

Regulatory Compliance & EthicsConfirmed live in the last 24 hours

Full-timeNoida, Uttar Pradesh, IndiaNo salary listed

About the Job

Requirements

A bachelor's degree in a related field such as law, ethics, CA, or MSW is required; an advanced degree is preferred.
Proven experience conducting ethics investigations, preferably in a leadership role.
Strong knowledge of ethical principles, regulations, and industry best practices.
Strong analytical and problem-solving skills, including the ability to collect, analyze, and interpret complex information.
Ability to identify, define, and analyze problems, establish decision-making parameters, assess risks, and recommend solutions.
Exceptional written and verbal communication skills, including the ability to present findings to diverse audiences.
High integrity and ethical conduct, with the ability to maintain confidentiality and handle sensitive information.
Strong interpersonal skills and the ability to build relationships and collaborate effectively with stakeholders at all levels.
Attention to detail and strong organizational and time-management skills.
Proficiency with investigation tools and software.

Responsibilities

Conduct thorough, unbiased investigations into alleged ethical violations by interviewing relevant parties, reviewing documentation, and gathering and analyzing evidence.
Analyze investigation findings to determine the severity and impact of ethical violations.
Handle investigations confidentially and discreetly, protecting sensitive information and adhering to privacy policies and legal requirements when handling and sharing findings.
Develop comprehensive investigation plans, including timelines, interview schedules, and evidence-collection strategies.
Collaborate with HR, legal, and senior management to align investigation processes and outcomes with organizational policies and objectives, and provide stakeholders guidance and support throughout investigations.
Prepare detailed investigation reports documenting findings, analysis, and recommended actions.
Develop and deliver ethics training on organizational policies, ethical guidelines, and reporting procedures, and provide employees and managers guidance on ethical dilemmas and concerns.

Job Description: AM/DM - Employee investigations lead

Experience: 3-7 yrs

Qualification: Law/MSW/or Equivalent degree

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

Position Summary: The SM/DGM Employee investigations lead is responsible for managing and overseeing all aspects of ethics investigations within the organization. This role requires strong analytical skills, and the ability to maintain confidentiality. The SM/DGM - Employee investigations lead works closely with the Ethics Investigation Leads and various stakeholders to ensure compliance with ethical standards and mitigate potential risks.

Key Responsibilities:

1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations, ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing documentation, and gathering evidence.

2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical violations.

3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing investigation findings.

4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies.

5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of investigation processes and outcomes with organizational policies and objectives. Provide guidance and support to stakeholders throughout the investigation process.

6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings, analysis, and recommended actions.

7. Provide Training and Guidance: Develop and deliver ethics training programs to educate employees on organizational policies, ethical guidelines, and reporting procedures. Provide guidance and support to employees and managers on ethical dilemmas and concerns

.Qualifications:

-Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree preferred.

-Proven experience in conducting ethics investigations, preferably in a leadership role.

-Strong knowledge of ethical principles, regulations, and industry best practices.

-Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex information.

-Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess risks and recommend solutions.

-Exceptional communication skills, both written and verbal, with the ability to present findings to diverse audiences.

-High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle sensitive information.

-Strong interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.

-Detail-oriented with excellent organizational and time management skills.

-Proficient in using investigation tools and software.

Requirements at a Glance

Experience Level: Mid, Senior
Education: Bachelor's, Master's

Benefits

Health & Wellbeing - Your group health benefits are 100% funded by us, and start on your first day.
Travel the World - Even though we are currently working remotely, usually our employees make frequent international business-related trips while working on exciting projects.
Continuous Learning - We're passionate about learning and strive to constantly improve and innovate. We learn from others, our challenges & our successes.
Connection - In this virtual world, we stay connected through events like game nights, movie nights, arts & crafts sessions (like Origami), meditation sessions, and much more.
Autonomy & Flexibility - You get to define how you want to make an impact. We truly believe that great things happen when people are given the trust and freedom to create their own path.
Beautiful Office - Whenever we return back to the office, you’ll get to check out our awesome workspace, complete with pool and ping pong tables, a snack-filled kitchen, and tons of cozy work spaces.

About the Company

Paytm Labs

Digital payments, loans, investments, and insurance

Paytm Labs offers an integrated digital payments and financial services platform in India for individuals and businesses, covering UPI payments, mobile recharges, bill payments, ticket bookings, loans, investments, insurance, metro cards, and more. Users initiate payments or financial actions in the app, which are processed through UPI and payment gateways, with revenue from transaction fees and commissions on financial services. It differentiates itself through a large ecosystem of merchants and users, a wide range of services in one app, and a focus on customer support and trust. Its goal is to make a broad set of financial services easily accessible to mass-market users while growing revenue via payment processing and financial services partnerships at scale.

Company size: 10,001+
Company stage: IPO
Headquarters: Noida, India
Founded: 2014

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