T

Trucell

Healthcare IT services with imaging

Deployment and Support Technician - Healthcare Infrastructure, Windows / Networks / DICOM-HL7

System Administration +1Confirmed live in the last 24 hours
Full-timeChicureo, Colina, Santiago Metropolitan Region, ChileNo salary listed

About the Job

Requirements

  • A technical qualification as a Higher Technician or Engineer in Informatics, Telecommunications, Biomedical Engineering, Networks, or a related field.
  • At least 3 years of experience administering Windows servers and networks; experience in healthcare environments involving PACS, RIS, DICOM, or HL7 is highly valued.
  • Knowledge of Windows Server, including Active Directory, DNS, DHCP, and IIS; virtualization with Hyper-V or VMware; PowerShell; networks including VLAN, basic OSPF/BGP, NAT, VPN, and QoS; switches; firewalls; and Wireshark for diagnostics.
  • Practical understanding of DICOM and HL7, and experience with Mirth Connect or other messaging gateways.
  • Basic experience with PostgreSQL, MySQL, or SQL Server for support tasks and queries.
  • A personal vehicle is required, and availability to travel within Chile is required.
  • Availability for on-call duty or interventions outside normal hours as projects require.
  • Microsoft, CCNA/CCNP, security, or clinical systems certifications are valued.
  • Prior experience integrating imaging equipment and performing clinical validation is valued.
  • Ability to document processes and train clinical users is valued.

Responsibilities

  • Install, configure, commission, and maintain IT infrastructure and clinical solutions in healthcare facilities, ensuring the availability, integrity, and security of clinical information flows.
  • Deploy Windows servers physically and logically, including Active Directory, DNS, DHCP, and Hyper-V or VMware; deploy workstations and network equipment.
  • Implement and verify VLANs, VPNs, routing, switches, and firewalls, and test connectivity and performance.
  • Configure and validate DICOM nodes, routing, and PACS repositories, as well as HL7 messaging using Mirth Connect or other tools.
  • Provide Level 2 technical support by diagnosing and resolving incidents involving connectivity, Windows services, databases, and medical imaging applications, escalating to Level 3 when appropriate.
  • Run functional tests for DICOM transfers, study integrity, and clinical workflows, and coordinate tests with medical and technical staff.
  • Apply permissions policies, backups, patch updates, and hardening practices on servers and network devices.
  • Prepare installation reports, architecture diagrams, operating procedures, test checklists, and user manuals for clinical staff.
  • Train technicians and end users in basic use, image sending and receiving processes, and responses to common failures.
  • Plan travel, manage access permissions at healthcare facilities, and coordinate with external vendors.
  • Contribute to improvements, migrations, and optimization of clinical infrastructure.
  • Meet performance measures for Level 2 incident resolution time, successful deployments, SLA compliance and response times, documentation quality, and clinical customer satisfaction.

Desired Qualifications

  • Experience in healthcare environments involving PACS, RIS, DICOM, or HL7.
  • Microsoft, CCNA/CCNP, security, or clinical systems certifications.
  • Prior experience integrating imaging equipment and performing clinical validation.
  • Ability to document processes and train clinical users.

About the Company

Trucell

Healthcare IT services with imaging

Trucell provides managed IT services, cybersecurity, cloud hosting, and medical-imaging infrastructure for healthcare organizations across six countries. It supports 10,000+ endpoints and 50+ healthcare sites, operating a 16-framework Integrated Management System with certifications such as ISO 27001, SOC 2 Type II, HITRUST CSF, IRAP, ISM PROTECTED, and PCI DSS. It differentiates itself with proprietary clinical software including RADForms for DICOM-integrated radiology workflows, Smart Kiosk for patient self-check-in with Medicare validation, and DICOMJet for cloud-based imaging distribution. Its goal is to be a trusted IT partner for regulated environments, offering validated compliance and specialized software to solve problems other vendors overlook.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Sydney NSW, Australia
Founded
2009

Recently Posted Jobs

Explore more opportunities at Trucell

See more jobs