Simplify Logo


RCM Operations Support Specialist


Posted on 6/27/2024

Modernizing Medicine

Modernizing Medicine

1,001-5,000 employees

Specialty-specific EHR and healthcare solutions

Junior, Mid

Remote in USA

Customer Support
Customer Success & Support
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
  • Two plus years of related experience and/or training or equivalent combination of education and experience
  • Bachelors degree preferred; Medical Billing & Coding Certification preferred
  • Expertise in medical billing, front-office, physician practice management and healthcare business processes
  • Strong understanding of various insurance carriers, including Medicare, private HMOs, and PPOs
  • Exceptional written, verbal and interpersonal communication skills required
  • Highly detail oriented with a critical degree of accuracy
  • Intermediate Excel skills such as the ability to use formulas to analyze data, create and formatting pivot tables and templates, use of conditional formatting and validation functions. Able to create visualizations of data through charts and graphs
  • Mastery of spreadsheets including the ability to manage information located in multiple software systems
  • Self-motivated; takes initiative and approaches problem solving with creativity and excitement
  • Develop expert knowledge and workflows in respective ModMed products (PM and/or gPM) within 5 months of employment
  • Team player with a positive attitude, adaptable when faced with change
  • Professional demeanor required
  • Able to travel (up to 10%)
  • Supports overall medical billing operations and timely processing of claims
  • Conduct comprehensive operational performance audits of client practices
  • Specialty-specific RCM support
  • Collaborates with multiple BOOST departments in resolving client escalations
  • Perform additional projects and job duties as assigned

Modernizing Medicine offers specialty-specific EHR systems and solutions, including EMA and gGastro EHR, designed to streamline workflow and documentation for medical practices in various specialties. Their intelligent cloud platform empowers healthcare professionals with clinical, financial, and operational software solutions, enabling better, more personalized patient care.

Company Stage


Total Funding



Boca Raton, Florida



Growth & Insights

6 month growth


1 year growth


2 year growth