Q

Quest Diagnostics

Operates nationwide clinical laboratory testing

Operations Manager - AMP

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeMarietta, GA, USA

About the Job

Requirements

  • At least 5 years of management experience in the laboratory or healthcare industry.
  • A bachelor's degree, or equivalent experience of at least 5 years in laboratory or healthcare management.
  • Perform primarily sedentary work and walk throughout the building as needed.
  • Lift and carry loads up to 20 pounds as needed.
  • Perform all functions visually, physically, and audibly, with or without reasonable accommodations.
  • Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and relevant medical specialties.
  • Knowledge of the licensure process.
  • Excellent written and oral communication skills, including English usage, grammar, punctuation, and style.
  • Ability to understand diverse accents and dialects and varying dictation styles.
  • Ability to use designated reference materials.

Responsibilities

  • Manage operations and laboratory functions for a small practice or serve as second in command for a large practice; manage operations across several business functions in a larger facility.
  • Develop protocols, implement procedures, and resolve employee and client issues in conjunction with the Director.
  • Supervise one or more departments, including Transcription, Client Services, Safety, Histology, Gross Room, Flow, Specimen Processing, Courier, or Facilities.
  • Manage laboratory reporting workflows, maintain staffing levels to accommodate workload, and monitor employee performance.
  • Provide feedback to managers and personnel regarding performance reviews and staffing issues.
  • Plan and develop new laboratory services and expand current services.
  • Recommend changes in working conditions and establish measures to improve service efficiency and performance.
  • Recommend and implement measures to improve the quality of services provided by the practice.
  • Develop and implement proactive changes to improve laboratory performance and efficiency.
  • Assess new techniques, procedures, and instrumentation; attend professional meetings and remain current with changes in the field.
  • Maintain plans and strategies supporting research efforts.
  • Prepare reports and keep upper-level management informed of progress and problems.
  • Record and monitor laboratory quality assurance and quality control, take appropriate action, and maintain required documentation and current logs.
  • Conduct laboratory informational and training meetings, including compliance and safety meetings.
  • Coordinate identification, development, implementation, and maintenance of organizational information privacy policies and procedures with the privacy officer.
  • Coordinate with legal counsel, management, key departments, and committees to ensure the organization maintains appropriate forms and notices.
  • Maintain knowledge of technical and clerical procedures and ensure laboratory personnel deliver them.
  • Monitor and maintain supply expenses, usage, and inventory.
  • Manage vendor relationships and negotiate pricing.
  • Keep personnel and facility licensure current.
  • Maintain and coordinate credentialing with the Licensure/Credentialing Specialist.
  • Document and complete special projects in a timely manner.
  • Assist in preparing for laboratory inspections.
  • Comply with state, federal, and professional regulations, as well as department rules, policies, and procedural manuals.
  • Adhere to safety regulations and HIPAA regulations.
  • Process and maintain applications and fees for renewal of facility licenses, Clinical Laboratory Improvement Act numbers, College of American Pathologists accreditation, and city and county occupational licenses.

About the Company

Quest Diagnostics

Operates nationwide clinical laboratory testing

Quest Diagnostics provides clinical laboratory testing and diagnostic services. It processes patient samples across a network of laboratories to run a broad menu of 3,000+ tests, including cancer diagnostics and anatomical pathology, and delivers interpretive reports through its medical staff. Tests are performed at its patient service centers, esoteric and rapid-response labs, and outpatient facilities, with results shared with clinicians via connected data systems. What sets Quest Diagnostics apart is its scale and scope: the world’s largest clinical lab network, the broadest test menu, a large team of MDs and PhDs for interpretation, and leadership in cancer diagnostics and pre-employment drug testing, plus extensive clinical trials testing. Its goal is to empower healthcare providers and patients with actionable diagnostic insights to identify, treat, and manage disease, inspire healthy behaviors, and improve health outcomes.

Company size
10,001+
Company stage
IPO
Headquarters
Secaucus, NJ
Founded
1967

Recently Posted Jobs

Explore more opportunities at Quest Diagnostics

See more jobs