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Teleperformance

Outsourced customer experience management services

Ads Sales Specialist

Account ExecutiveConfirmed live in the last 24 hours
Full-timePetaling Jaya, Selangor, MalaysiaNo salary listed

About the Job

Requirements

  • Excellent verbal, written, and comprehension skills in Mandarin and English.
  • Education level of SPM or above.
  • Ability to turn support calls into sales opportunities.
  • Passion for sales and achieving targets.
  • Candidates must be local Malaysian applicants.

Responsibilities

  • Manage a portfolio of assigned accounts or self-prospect to identify high-potential new-business and upsell prospects.
  • Serve as a trusted consultant to partners to develop and optimize their channel, increasing platform usage and content creator adoption of tools and features.
  • Explain products or solutions and their value propositions to businesses of different verticals and sizes, and describe how they address client needs.
  • Understand prospects' pain points, gather technical requirements, correlate business needs to available cloud security solutions through solution-selling, and close sales opportunities.
  • Reach out to existing customers to pitch new ancillary products or increase spend on products currently used.
  • Develop and lead outbound campaigns from idea generation through the initial pitch and pipeline qualification.

Desired Qualifications

  • B2B or B2C sales experience is an added advantage.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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