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Next Job Abroad

Dutch-Speaking Customer Advisor Tech Insurance

Customer SupportConfirmed live in the last 24 hours
Full-timeAthens, Greece

About the Job

Requirements

  • Excellent spoken and written Dutch and good spoken and written English.
  • A customer-oriented approach and strong problem-solving skills.
  • Good listening skills and the ability to explain complex information clearly.
  • Confidence working with multiple computer systems and digital tools.
  • Attention to detail and a strong sense of responsibility for one's own work.

Responsibilities

  • Answer customer questions by phone, email, and chat.
  • Guide customers through insurance claims and device protection plans.
  • Resolve complaints quickly, accurately, and empathetically.
  • Explain products, insurance terms, and procedures in a simple and understandable way.
  • Update customer information and document files accurately.
  • Work with various systems while maintaining a high standard of service.
  • Collaborate with an international team to provide an excellent customer experience.

Desired Qualifications

  • Previous customer service experience is a plus but is not required.

About the Company

Company size
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Total funding
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Founded
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