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Ascension

Specialty coffee roaster and cafe chain

Manager Claims and Litigation HPL PPL GL

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeRemote in USARemote

About the Job

Requirements

  • A high school diploma equivalency with 2 years of cumulative experience, or an associate's or bachelor's degree with 1 year of experience, or 5 years of applicable cumulative job-specific experience is required.
  • Two years of leadership or management experience is preferred.
  • Five to ten years of progressive management and supervisory experience in complex liability claims handling is preferred.
  • A Juris Doctor degree or bachelor's degree with equivalent extensive experience in Healthcare Professional Liability, Physician Professional Liability, and General Liability is preferred.
  • CPHRM, CPCU, or applicable state adjuster licenses are preferred.
  • Proficiency in modern claims platforms including Riskonnect, STARS, and CMS reporting environments is preferred.

Responsibilities

  • Supervise, mentor, and professionalize a team of 4 to 5 Claims Specialists and Senior Claims Specialists across designated regional territories.
  • Conduct regular performance evaluations, claim file audits, and quality assurance reviews to ensure operational excellence and adherence to departmental guidelines.
  • Act as the primary gatekeeper for all incoming claims, notices, and incident reports within assigned regions, executing structured rotational workload distribution and preliminary claim triage.
  • Provide expert technical guidance on coverage analysis, liability assessment, complex reserve evaluations, and defense strategies across Healthcare Professional Liability, Physician Professional Liability, and General Liability claims.
  • Facilitate and participate in regular claims review sessions with hospital executive leadership, clinical leaders, and local risk personnel to discuss emerging exposures and high-severity files.

Desired Qualifications

  • Annual bonus incentive eligibility.

About the Company

Ascension

Specialty coffee roaster and cafe chain

Ascension runs a multi-channel specialty coffee business in Dallas, operating Australian-style all-day cafés and a wholesale roasting operation, plus online direct-to-consumer sales. It blends a chef-driven café menu with craft coffee, wine, and a farm-to-cup sourcing approach that builds direct relationships with producers and centers on ethically sourced beans. An in-house quality team, including certified Q Arabica Graders, verifies every batch before it’s distributed, and the company emphasizes supporting women coffee producers. Its goal is to deliver high-quality, transparently sourced coffee and food while expanding its café footprint and wholesale/direct-to-consumer channels to strengthen community hubs.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
2012

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