Belk

Multichannel fashion and home goods retailer

Account Coordinator Cosmetics

Merchandising +1Confirmed live in the last 24 hours

Full-timeCharlotte, NC, USANo salary listed

About the Job

Requirements

A four-year degree or equivalent experience in a retail environment.
Expertise in a business or functional area.
One to three years of supervisory experience.
Beauty retail experience and artistry skills.
Proficiency in Excel, Microsoft Word, and social platforms such as Instagram and Facebook.
A good understanding of retail store operations.

Responsibilities

Manage and coordinate all retail activities relating to the vendor line in all stores carrying the vendor’s merchandise, serving as the liaison between Belk and the vendor and upholding Belk store standards.
Meet or exceed the line-specific annual sales plan and seasonal gift and event goals.
Meet or exceed gift-with-purchase and gift-with-visit goals and manage the promotional calendar.
Plan and execute localized events and National Makeup Artistry events, meeting or exceeding goals.
Analyze and monitor associate sales-per-hour, units-per-transaction, and credit-application goals using the Belk scorecard.
Minimize shrinkage and ensure it does not exceed plan, including damages and returns to vendor.
Monitor and review associate scorecard results and create plans to coach and develop associates to meet and exceed key performance indicators.
Recruit, hire, develop, train, and coach beauty advisor talent to ensure effective utilization of work hours.
Ensure each Beauty Advisor utilizes Concierge and clientele development.
Recognize top performers and coach sales associates who are performing below expectations.
Evaluate, recommend, and deliver sales associate training as necessary.
Identify sales opportunities and communicate business updates to Belk field and corporate leadership and the vendor, including field regional vice presidents, store managers and senior territory managers; the vendor field director; and corporate vice presidents and buyers.
Visit stores regularly, at least five days per week, for six hours per visit, with a clear brand focus.
Interact with Sales Associates, assistant store managers, senior territory managers, and Store Managers during store visits.
Create and maintain relationships that influence the entire store to drive sales.
Maintain consistent verbal and written communication with Belk field and corporate leadership and line-specific field executives.
Present and participate in weekly leadership calls with the Belk vice president or buyer and vendor leadership.
Attend and present, as required, at internal and vendor-specific business meetings.
Follow established visual merchandising concepts published by Belk Corporate Visual.
Ensure timely floor setup for promotional events and seasonal business activities.
Coordinate execution of approved in-store promotional events and contests.
Inspect counter standards, including cleanliness, counter setup compared with current vendor schematics, and stockroom damages, returns to vendor, organization, and cleanliness.

The Account Coordinator manages and coordinates all retail activities relating to their vendor line in all stores carrying the vendor's merchandise. This role serves as the liaison for Belk and the vendor and will uphold the standards set forth by Belk stores.

Essential Functions:

Sales & Financial Productivity

Meet and/or exceed line specific annual sales plan, seasonal gift and event goals
Meet and/or exceed gift goals (gift with purchase, gift with visit) and manage promotional calendar
Plan, execute, meet and/or exceed localized events, and National Makeup Artistry events
Analyze and monitor associate sales per hour goals, units per transaction goals and credit application goals via the Belk scorecard
Ensure shrinkage is minimized and does not exceed plan (inclusive of damages, RTVs, etc.)

Counter Manager & Associate Development

Monitor and review associate scorecard results. Create plan to coach and develop associate to meet and exceed key KPIs
Recruit, hire, develop, train and coach top beauty advisor talent to ensure hours utilization
Ensure the utilization of Concierge and clientele development by each Beauty Advisor
Recognize top performers and coach sales associates who are performing below expectations
Evaluate, recommend, and deliver sales associate training, as necessary
Identify sales opportunities and communicate business updates to Belk field/corporate leadership and vendor. (Field – RVP, SM, STM. Vendor – Field Director. Corporate – VP and Buyer.)
Visit stores regularly (minimum - in store 5 days a week) 6 hours per visit with clear brand focus
Interact with Sales Associates, ASMs, STMs and Store Manager during store visits.
Create and maintain relationships that influence entire store to drive sales.

Communications

Maintain consistent verbal and written communication with Belk field/corporate leadership and line specific field executives.
Present and participate on weekly leadership call with Belk VP/buyer and vendor leadership.
Attend and present (as required) internal and vendor specific business meetings.

Merchandise Presentation & Promotions

Follow established visual merchandising concepts as published by Belk Corporate Visual
Ensure timely floor setup for promotional events and seasonal business activities
Coordinate execution of approved in-store promotional events and contests
Inspect counter standards to include cleanliness, counter set up compared to current vendor schematics and stockrooms (damages, RTVs, organization and cleanliness)

Education:

Four-year degree or equivalent experience in retail environment

Work Experience:

Expertise in a business/functional area
1 - 3 years supervisory experience
Beauty retail experience and artistry skills

Knowledge, Skills & Abilities:

Proficient in Excel, Microsoft Word, Social platforms – Instagram, Facebook etc.

Good understanding of retail store operations.

#IND3

#LI-CM1

About the Company

Belk

Multichannel fashion and home goods retailer

Belk is a retail company that sells clothing, handbags, jewelry, beauty products, and home goods. It serves men, women, and children with products from well-known brands and operates through both online and in-store shopping channels. Customers can purchase directly and use the Belk Rewards Credit Card for savings and benefits. Belk’s business model focuses on accessible shopping experiences across digital and brick-and-mortar stores, supported by a rewards program and vendor ethics. The company’s goal is to provide a broad, brand-rich selection with convenient shopping options while upholding ethical standards and supply chain transparency.

Company size: 10,001+
Company stage: IPO
Headquarters: Nashville, TN
Founded: 1888

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