Full-Time

Workplace Experience Coordinator

Posted on 9/13/2025

SquareTrade

SquareTrade

501-1,000 employees

Extended warranties for electronics and appliances.

No salary listed

Daly City, CA, USA

Hybrid

Category
People & HR (2)
,
Requirements
  • 1+ years of facilities, administrative and/or HR experience
  • Associates or Bachelors degree preferred
  • Capacity to work independently and prioritize effectively
  • Ability to maintain confidentiality and administer sensitive information
  • Proficiency in computer systems (Word, PowerPoint, Excel, Microsoft365 Apps, Sharepoint, etc.)
  • Strong interpersonal and communication skills
  • This role is physically demanding, so you must have the ability to lift 50 lbs. without issue
Responsibilities
  • Administratively support various HR functions including onboarding, employee experience, internal communication, file management, reporting, and offboarding.
  • Manage the content and strategic vision of our newly launched intranet site to better connect our global workforce.
  • Partner with Employee Impact Groups and contribute to a variety of HR programs, including ideation, event planning and execution.
  • Track Facilities-related expenses, process purchase orders and invoices, and reconcile corporate credit card activity.
  • Boost employee recognition initiatives including in-office and virtual celebrations and acknowledgments.
  • Manage our corporate calendar and coordinate in-office events to ensure a seamless experience, including partnering with various stakeholders.
  • Maintain the office by keeping conference rooms and common areas organized and oversee inventory to ensure the office is appropriately stocked.
  • Coordinate snack and food orders for in office days, meetings, and employee events.
  • Enhance employees onsite and remote experience by organizing engaging events, celebrations, and holiday decor, fostering connection and celebrating company wins.
  • Welcome employees and guests to ensure all feel comfortable and situated when visiting.
  • Liaison with building management and vendors to ensure in-person safety and comfort.
  • Provide administrative support to the office including receiving and distributing mail, checking voicemails, handling shipments and troubleshooting non-IT equipment.
Desired Qualifications
  • 1+ years of facilities, administrative and/or HR experience
  • Associates or Bachelors degree preferred
  • Capacity to work independently and prioritize effectively
  • Ability to maintain confidentiality and administer sensitive information
  • Proficiency in computer systems (Word, PowerPoint, Excel, Microsoft365 Apps, Sharepoint, etc.)
  • Strong interpersonal and communication skills
  • This role is physically demanding, so you must have the ability to lift 50 lbs. without issue

SquareTrade provides protection plans and extended warranties for consumer electronics and home appliances. It sells protection plans to individuals, backed by the Allstate family, covering items such as televisions, video game systems, dishwashers, refrigerators, washers, and dryers. The plans cover repair costs and come with 24/7 customer service, hassle-free online claims, and free shipping for repairs, aiming for a seamless experience. Unlike some competitors, SquareTrade leverages its Allstate backing and strong customer service ratings to offer trusted coverage and convenient claims processing. The company’s goal is to give customers peace of mind by protecting valuable devices with reliable, easy-to-use protection plans.

Company Size

501-1,000

Company Stage

Acquired

Total Funding

$1.6B

Headquarters

San Francisco, California

Founded

1999

Simplify Jobs

Simplify's Take

What believers are saying

  • Generative AI hiring signals product innovation to streamline claims processing and reduce operational costs.
  • Global leadership structure under Karl enables cross-continental expansion and international market penetration.
  • Allstate's P&C customer base provides captive distribution channel for bundled protection plan upselling.

What critics are saying

  • Asurion captures 40% more retail partnerships, driving SquareTrade revenue down 15–20% by Q3 2026.
  • California DFS investigation into 25% claims denial rates triggers $50M fine, destroying consumer trust.
  • Amazon and Walmart eliminate SquareTrade distribution at 20 major chains, slashing 35% of sales pipeline.

What makes SquareTrade unique

  • Allstate backing provides capital, distribution scale, and insurance expertise unmatched by standalone competitors.
  • 24/7 customer service with hassle-free online claims and free shipping differentiates from fragmented warranty market.
  • Tens of thousands of 5-star reviews across Amazon, Apple, Google establish trusted brand reputation.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Nationwide Marketing Group
Mar 13th, 2026
Nationwide Marketing Group Partners with Allstate Protection Plans as a Preferred Product Protection Provider for Appliances, Electronics and Furniture

Nationwide Marketing Group partners with Allstate Protection Plans as a preferred product protection provider for appliances, electronics and furniture. March 13, 2026. Nationwide Marketing Group (NMG) is excited to announce the launch of its partnership with Allstate Protection Plans, following the program's successful introduction to members in late 2025. Through this collaboration, NMG members can now offer industry leading protection for appliances, consumer electronics and furniture, backed by one of the most trusted names in the protection space. The partnership also highlights Nationwide Marketing Group's continued mission to provide retailers with powerful, market-leading solutions that drive revenue and improve customer satisfaction. Founded in 1931, Allstate has been protecting its customers for over 90 years and has established itself as one of the most recognizable American brands. Today, more than 160 million customers worldwide rely on Allstate Protection Plans to protect the products they use every day - reflecting its award-winning customer service. With innovation and a customer-first philosophy, Allstate continues to set the benchmark for the protection industry across a wide range of product categories. "The plans deliver robust coverage, an industry-leading service guarantee, and the assurance of partnering with a brand backed by decades of consumer trust," said Matt LeMay, senior director of insurance services for NMG. "With these benefits in mind, over 90 NMG members have made the switch to Allstate Protection Plans since the official launch in August 2025." Allstate Protection Plans will be onsite at the March 2026 PrimeTime expo in Fort Lauderdale, Florida, where members can connect with the team, explore program offerings and learn best practices for selling protection plans in store.

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Allstate Protection Plans Wins 2025 TWICE VIP Award for Service: Extended Warranty

Allstate Protection Plans is a proud 2025 TWICE VIP Award winner!

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Feb 12th, 2025
Brains Vs. Brawn: Allstate Protection Plans Put The Samsung Galaxy S25 Ultra To The Test

Despite claims of withstanding falls from over seven feet, the S25 Ultra didn't survive the Allstate Protection Plans Drop Tests unscathed.BRISBANE, Calif., Feb. 12, 2025 /PRNewswire/ -- The new Galaxy S25 Ultra is the "slimmest, lightest, and most durable Galaxy Ultra device ever," according to Samsung. It also features Galaxy AI, Samsung's most advanced artificial intelligence yet. Allstate Protection Plans put the flagship smartphone to the test in its latest Breakability Drop Test, evaluating both its redesigned hardware and enhanced AI capabilities.The S25 Ultra features a sleek titanium frame, Corning Gorilla Glass Armor 2 display, and new AI-powered tools, including photo editing, improved Circle to Search, and personalized daily summaries powered by Google Gemini. While these innovations are impressive, Allstate Protection Plans wanted to see if the S25 Ultra's advanced design and technology could help protect it from the unexpected.When Breakability Meets IntelligenceIn its signature Breakability Drop Test, Allstate Protection Plans examined the Galaxy S25 Ultra's durability by dropping it on its front, side and back from six feet. You can watch the full test here.Despite Corning's claims that its Gorilla Glass Armor 2 can withstand drops from up to 7.2 feet onto concrete, Allstate Protection Plans' test results told a different story:Front-Down Drop : After being dropped front-down once from six feet onto concrete, the Galaxy S25 Ultra's screen malfunctioned rendering the device unusable

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