Global Medical Virtual Assistants

Medical Virtual Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeQuezon City, Metro Manila, Philippines

About the Job

Requirements

Excellent verbal and written English communication skills.
At least 1–2 years of experience in a medical-related background.
Familiarity with medical terminology.
Intermediate skills with Google Workspace and/or Microsoft Office.
HIPAA certification is a plus.
A healthcare-related degree is highly preferred.
Ability to work night shifts.
Attention to detail and organization.
A computer with an Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 2000 series or higher processor, 8 GB RAM, and Windows 11 64-bit or macOS Sonoma (14) or higher.
A USB headset with noise-cancelling capability and a camera capable of clear video output.
A backup computer meeting the specified processor, RAM, operating system, and headset requirements, or a backup power supply (UPS) capable of powering the workstation for at least three hours and supporting required connected devices.
A primary DSL or fiber internet connection with at least 100 Mbps contracted speed and a backup cellular connection with at least 20 Mbps.
Recommended system specifications include an Intel Core i7, i9, or Core Ultra, or AMD Ryzen 7 3000 series or higher processor; 16 GB RAM; Windows 11 64-bit or macOS Tahoe; a noise-cancelling USB headset; and a clear-output camera.
Recommended primary internet connection is DSL or fiber with at least 500 Mbps contracted speed; recommended backup connection is at least 20 Mbps via cellular or wired service.

Responsibilities

Manage inbound and outbound calls with patients, providers, and healthcare insurance companies concerning inquiries, appointments, and data verification.
Navigate electronic medical record systems, including Cerner, Epic, AthenaNet/AthenaHealth, and NextGen, to obtain medical histories.
Verify healthcare insurance coverage and eligibility.
Provide administrative support, including data entry, appointment scheduling, email management, record management, and timekeeping.
Support health promotion, explain care plans, assist with admissions and new-patient intake, and conduct front-desk triage.
Act as a primary liaison between patients and providers, establishing professional relationships with medical professionals and patients.
Adhere to HIPAA policy.

Desired Qualifications

HIPAA certification.
A healthcare-related degree.
Recommended computer and internet system specifications.

Medical Virtual Assistant

Global Medical Virtual Assistants · Quezon City, Philippines (Remote) · Full-time · Posted 2026-05-06

Workplace: remote

Department: Medical Virtual Assistants

Description

A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.

TASKS:

Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;
Maintaining great phone etiquette
Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as – Cerner, Epic, AthenaNet/AthenaHealth, and, NextGen
Verifying healthcare insurance coverage and eligibility
Providing administrative support that includes: a) data entry. b) appointment scheduling, c) email management, d) record management, e) and time-keeping
Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage
Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers
Strictly adhering and complying with the HIPAA policy

Requirements

QUALIFICATIONS:

Must have excellent verbal and written English communication skills
At least 1-2 years of experience in a medical-related background
Familiar with medical terminologies
A healthcare-related degree is highly preferred
Intermediate skills with Google Workspace and/or Microsoft Office
HIPAA Certification is a plus
Strong attention to detail
Impartial
Highly organized
Computer savvy
Open to working night shifts

MINIMUM SYSTEM REQUIREMENTS:

PRIMARY SYSTEM
Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 2000 series or higher
Computer Memory/RAM: 8.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Sonoma (14)
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output
BACK-UP SYSTEM
OPTION 1 (BACKUP SYSTEM):
Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
Computer Memory/RAM: 8.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Sonoma (14)
Headset: Any USB-type headset with noise-cancelling feature (Optional)
OPTION 2 (POWER SUPPLY - UPS):
Must be capable of powering your work station for at least 3 hours
Typically a device with 240Wh or higher will be sufficient
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
PRIMARY INTERNET CONNECTION
DSL / Fiber Connection - Minimum of 100mb/s contracted
BACK-UP INTERNET CONNECTION
Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

PRIMARY SYSTEM
Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 3000 series or higher
Computer Memory/RAM: 16.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output
BACK-UP SYSTEM
OPTION 1 (BACKUP SYSTEM):
Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
Computer Memory/RAM: 16.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output
OPTION 2 (POWER SUPPLY - UPS):
Must be capable of powering your work station for at least 3 hours
Typically a device with 240Wh or higher will be sufficient
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
PRIMARY INTERNET CONNECTION
DSL / Fiber Connection - Minimum of 500mb/s contracted
BACK-UP INTERNET CONNECTION
Minimum of 20mb/s (Cell or wired)

Benefits

RATE AND REWARDS:

Starting rate is $800 (USD) monthly
Employment Type: Independent Contractor
Free Training
Paid Time Offs
HMO Coverage
Optical Rewards
Performance-Based Increase
Permanent Work From Home

Apply

Apply at Global Medical Virtual Assistants

About the Company

Global Medical Virtual Assistants

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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