FreeBalance

Public financial management software for governments

Technical Services Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeJohannesburg, South AfricaNo salary listedIn-person

About the Job

Requirements

Proven experience in ERP implementation and system integration using SOAP or REST APIs.
Hands-on experience with business intelligence and dashboard tools, primarily BIRT, and familiarity with JasperReports, Crystal Reports, Power BI, Pentaho, or Apache BI Suite.
Strong knowledge of ANSI SQL, query optimization, and report performance tuning.
Solid understanding of data modeling concepts, including data cubes, dimensions, and fact tables.
Practical experience with web servers such as Apache Tomcat, including deployment and environment configuration.
Good working knowledge of Linux and Windows operating systems.
A bachelor's degree in Computer Science, Information Technology, or a related field.
A minimum of five years of professional IT experience, including technical consulting, implementation, or ERP support.
Strong analytical and troubleshooting skills.
English proficiency is required.
Willingness to travel internationally for project delivery and customer support.

Responsibilities

Configure and customize web services based on project and system requirements.
Perform web service integration using SOAP and REST standards between FreeBalance GRP and external systems.
Develop, maintain, and optimize business intelligence reports and dashboards using BIRT, and support similar tools such as Jasper Reports, Crystal Reports, Power BI, Pentaho, or Apache BI Suite.
Design and tune ANSI SQL queries to ensure optimal performance and data accuracy across multiple database platforms.
Work with data structures, including data cubes, dimensions, and fact tables, to ensure accurate and efficient reporting.
Support deployment, configuration, and performance optimization of application servers such as Apache Tomcat.
Monitor system performance, troubleshoot technical issues, and implement corrective actions.
Provide technical guidance, training, and post-implementation support to in-country teams and client stakeholders.
Collaborate with internal teams and client representatives to deliver technical solutions aligned with project timelines and quality standards.
Work with the FreeBalance Accountability Suite to design, develop, implement, test, and deploy the FreeBalance Government Resource Planning solution during implementation.
Design and implement data exchange mechanisms and integrations between systems in collaboration with banks, government agencies, and financial institutions.
Serve as a Technical Solution Consultant to in-country project teams, ensuring effective knowledge transfer and adherence to best practices.
Work with Sales and Pre-Sales teams to provide technical insights for customer projects, assist in preparing responses to requests for proposals, and act as a subject matter expert during technical analysis and specification phases.

Desired Qualifications

Experience in ERP environments and public sector or government projects is a plus.
Knowledge of languages in addition to the candidate's native language is an asset.

As a Technical Services Consultant, you will have the opportunity to contribute to our ongoing success by delivering high-quality and timely technical implementation support and services that enable Public Financial Management (PFM) reform initiatives for governments around the world.

During the implementation of the FreeBalance Accountability Suite, you will leverage your technical expertise in ERP implementation to design, develop, implement, test, and deploy the FreeBalance Government Resource Planning (GRP) solution. You will collaborate with multiple stakeholders across banks, other government agencies, and financial institutions to design and implement data exchange mechanisms and integrations between systems.

In this role, you will also serve as a Technical Solution Consultant to the in-country project teams, ensuring effective knowledge transfer and adherence to best practices. Additionally, you will work closely with the Sales and Pre-Sales Teams to provide technical insights for existing and prospective customer projects, assist in preparing responses to RFPs, and act as a subject matter expert during technical analysis and specification phases.

Main responsibilities:

Configure and customize web services based on project and system requirements.
Perform web service integration using SOAP and REST standards between FreeBalance GRP and external systems.
Develop, maintain, and optimize BI reports and dashboards using BIRT, and support similar tools such as Jasper Reports, Crystal Reports, Power BI, Pentaho, or Apache BI Suite.
Design and tune ANSI SQL queries to ensure optimal performance and data accuracy across multiple database platforms.
Understand and work with data structures, including data cubes, dimensions, and fact tables, to ensure accurate and efficient reporting.
Support deployment, configuration, and performance optimization of application servers such as Apache Tomcat.
Monitor system performance, troubleshoot technical issues, and implement corrective actions.
Provide technical guidance, training, and post-implementation support to in-country teams and client stakeholders.
Collaborate with internal teams and client representatives to ensure successful delivery of technical solutions aligned with project timelines and quality standards.
English proficiency is required, and knowledge of other languages in addition to the native language is considered an asset

Required Skills and Experience:

Proven experience in ERP implementation and system integration using SOAP/REST APIs.
Hands-on experience with BI and dashboard tools, primarily BIRT, and familiarity with JasperReports,Crystal Reports, Power BI, Pentaho, or Apache BI Suite.
Strong knowledge of ANSI SQL, query optimization, and report performance tuning.
Solid understanding of data modeling concepts, including data cubes, dimensions, and fact tables.
Practical experience with web servers such as Apache Tomcat, including deployment and environment configuration.
Good working knowledge of Linux and Windows operating systems.
Experience in ERP environments and public sector or government projects is a plus.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum 5 years of professional IT experience, including technical consulting, implementation, or ERP support.
Strong analytical, troubleshooting, and communication skills.
Ability to work effectively with multicultural teams and government clients.
Willingness to travel internationally for project delivery and customer support.
Candidates from Zimbabwe are also welcome to apply.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. FreeBalance is an inclusive employer dedicated to building a diverse workforce to increase the representation of the designated groups based on each country’s legislation. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective labour law throughout all stages of the recruitment process.

About the Company

FreeBalance

Public financial management software for governments

FreeBalance supplies public financial management software for governments and public sector bodies. Its core product is a modular Government Resource Planning (GRP) system that helps plan, track, and report on public finances with a focus on transparency and governance, and it includes components for fiscal transparency portals, performance management, and expenditure management. A key difference is its emphasis on co-creation with governments, customer-led customization, and a mix of software, services, and training provided by the FreeBalance Academy to build capacity. The goal is to improve governance, boost fiscal transparency, and support public sector reforms to achieve better outcomes and reduce corruption.

Company size: 201-500
Company stage: Series B
Total funding: $5.6M
Headquarters: Ottawa, Canada
Founded: 1984

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