LV Petroleum

Runs travel centers and branded roadside dining

General Manager

Food & Beverage Operations ManagementUpdated on Nov 10

Full-timeLas Vegas, NV, USA$60k - $65kIn-person

About the Job

Requirements

At least 3–5 years of experience in a retail or food service management position, focused on team leadership, operations, and financial management.
Ability to lead, motivate, and develop a diverse team and promote inclusion and collaboration.
Experience managing budgets, controlling costs, and driving profitability.
Ability to address operational issues, customer complaints, and staffing challenges proactively and efficiently.
Ability to balance daily operational duties, staff management, and financial oversight.
Must be able to stand, walk, and move around the store for long periods.
Ability to lift items weighing up to 50 pounds when necessary.

Responsibilities

Lead, coach, and develop a team of employees to provide a high level of customer service.
Recruit, hire, train, and manage store staff, ensuring they are trained in customer service, product knowledge, and operational procedures.
Conduct regular performance evaluations, provide feedback, and address team issues or conflicts.
Foster a positive work environment that encourages collaboration, motivation, and growth.
Oversee daily store operations to ensure efficiency.
Maintain operational standards for product quality, cleanliness, and safety.
Monitor and manage inventory, order supplies as needed, and minimize waste.
Ensure equipment is in good working order and routine maintenance is performed as necessary.
Ensure customers consistently receive outstanding service and products in line with store standards.
Address customer concerns or complaints professionally and resolve them promptly to support customer satisfaction.
Maintain a positive and inviting store atmosphere and promote brand values.
Manage store financial performance, including budgeting, forecasting, and controlling labor, inventory, and supply costs.
Monitor sales trends and develop strategies to drive sales, improve profitability, and reduce expenses.
Prepare and analyze financial reports and use them to identify areas for improvement.
Ensure compliance with company policies, health and safety regulations, and local laws.
Maintain health and safety standards, including food safety and cleanliness.
Maintain compliance with labor laws and regulations concerning employee scheduling, wages, and workplace safety.
Build and maintain local community relationships and promote the store as a place to visit.
Support local events or initiatives aligned with the company’s mission and values.
Implement in-store marketing campaigns for new products, seasonal offerings, and special promotions.
Report store performance to upper management, including sales, staffing, customer satisfaction, and challenges.
Maintain communication between staff and upper management, including briefing the team on corporate initiatives or updates.

General Manager (Starbucks)-Corp

LV Petroleum · Las Vegas, United States · — · Posted 2026-11-09

Salary: USD 60,000–65,000

Workplace: on_site

Department: QSR West

Description

Starbucks oversees the operations of a Starbucks store, ensuring that it delivers an excellent customer experience, operates efficiently, and meets financial goals. This role combines leadership, customer service, and business management. Here's a typical job description for a Starbucks General Manager:

Key Responsibilities:

Leadership & Team Development:
Lead, coach, and develop a team of employees to provide a high level of customer service.
Recruit, hire, train, and manage store staff, ensuring they are well-trained in all areas, including customer service, product knowledge, and operational procedures.
Conduct regular performance evaluations, provide feedback, and address any issues or conflicts within the team.
Foster a positive work environment that encourages team collaboration, motivation, and growth.
Operational Management:
Oversee the daily operations of the store to ensure it runs efficiently.
Ensure that Starbucks’ operational standards are maintained, including product quality, cleanliness, and safety.
Monitor and manage the store’s inventory, ordering supplies as needed, and minimizing waste.
Supervise and ensure all equipment is in good working order, with routine maintenance performed as necessary.
Customer Experience:
Ensure that customers consistently receive outstanding service and products in line with Starbucks’ standards.
Address customer concerns or complaints professionally, ensuring quick resolution and customer satisfaction.
Maintain a positive and inviting store atmosphere, promoting the Starbucks brand values.
Financial Management:
Manage the store’s financial performance, including budgeting, forecasting, and controlling costs (labor, inventory, and supplies).
Monitor sales trends, and develop strategies to drive sales, improve profitability, and reduce expenses.
Prepare and analyze financial reports and use them to identify areas for improvement.
Compliance & Safety:
Ensure the store is in compliance with all company policies, health and safety regulations, and local laws.
Ensure health and safety standards are maintained in all areas, including food safety and cleanliness.
Maintain compliance with labor laws and regulations related to employee scheduling, wages, and workplace safety.
Community Engagement & Marketing:
Build and maintain relationships with the local community, promoting Starbucks as a great place to visit.
Support local events or initiatives that align with the company’s mission and values.
Implement in-store marketing campaigns to promote new products, seasonal offerings, and special promotions.
Reporting & Communication:
Report regularly to upper management on store performance, including sales, staffing, customer satisfaction, and any challenges faced.
Ensure smooth communication between staff and upper management, including briefing the team on corporate initiatives or updates.

Qualifications and Skills:

Experience: At least 3-5 years of experience in a retail or food service management position, with a focus on team leadership, operations, and financial management.
Leadership Skills: Strong ability to lead, motivate, and develop a diverse team, promoting a culture of inclusion and collaboration.
Customer-Focused: A passion for delivering exceptional customer experiences and fostering a welcoming store environment.
Financial Acumen: Experience managing budgets, controlling costs, and driving profitability.
Problem-Solving Skills: Ability to address operational issues, customer complaints, and staffing challenges in a proactive and efficient manner.
Time Management: Ability to balance daily operational duties, staff management, and financial oversight.
Communication Skills: Clear, effective communication with both customers and employees.
Adaptability: Ability to thrive in a fast-paced, dynamic environment.

Physical Requirements:

Must be able to stand, walk, and move around the store for long periods of time.
Ability to lift heavy items (up to 50 lbs) when necessary.

The Starbucks General Manager role is crucial to the success of the store, requiring a combination of leadership skills, operational knowledge, financial oversight, and dedication to customer satisfaction. The General Manager also serves as an ambassador for the Starbucks brand, ensuring that the store upholds the company's mission, values, and standards at all times.

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About the Company

LV Petroleum

Runs travel centers and branded roadside dining

LV Petroleum develops and operates travel centers and convenience stores across the United States for professional drivers, other motorists and nearby communities. Its sites combine gasoline and diesel sales with convenience merchandise, food service, parking, showers and other amenities that support people on long-distance trips, and the company also operates quick-service and family-dining restaurants. At some locations, dedicated truck-service centers add maintenance and repair services for commercial vehicles, while other stops focus on fuel and everyday essential travel needs. Founded in 2014, LV Petroleum is headquartered in Las Vegas, Nevada.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Las Vegas, NV
Founded: 2014

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