T

TJX

Runs off-price clothing and home goods stores

Loss Prevention Customer Service Associate

Checkout & Customer ServiceConfirmed live in the last 24 hours
Full-timeOld Saybrook, CT, USA$16.94 - $17.94 /hrIn-person

About the Job

Requirements

  • The candidate should have excellent communication skills and good judgment.
  • The candidate should be able to respond appropriately to changes in direction or unexpected situations.
  • The candidate should work effectively with peers and supervisors to accomplish tasks.
  • The candidate should be able to work a flexible schedule to support business needs.
  • The candidate should have 0–2 years of retail or security experience.

Responsibilities

  • Provide customers with timely, courteous, and knowledgeable service.
  • Engage customers by providing support and creating a positive shopping environment.
  • Deter theft through customer engagement and a professional, knowledgeable presence.
  • Observe accurate checkout procedures for customers and associates.
  • Communicate shrink-related concerns to Store Management and Loss Prevention.
  • Partner with Store Management and Loss Prevention to complete work assignments and achieve overall goals and objectives.
  • Coordinate and complete shrink-related activities in partnership with Store Management.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote honesty and integrity, and maintain confidentiality.
  • Encourage associate use of shrink-reduction resources.
  • Promote safety awareness and support maintenance of a safe environment.
  • Follow through on commitments and accomplish goals with minimum supervision.
  • Adhere to labor laws, policies, and procedures.
  • Perform other duties as assigned.

About the Company

TJX

Runs off-price clothing and home goods stores

TJX runs off-price stores that sell brand-name clothing, shoes, accessories and home goods for less than department stores and malls charge, in the United States and abroad. Its best-known U.S. chains are T.J. Maxx, Marshalls and HomeGoods, which shoppers visit often because each store's mix of labels and products changes from week to week. Instead of ordering fixed seasonal collections, its buyers purchase closeouts, canceled orders and excess production directly from brands, and TJX makes money by reselling those goods at markdowns while keeping its own buying costs low. TJX was founded in 1987 and is headquartered in Framingham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Framingham, MA
Founded
1987

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