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Planet Fitness

Low-cost gym franchise, Judgement Free Zone

Front Desk Associate

Part-TimeDeadline 10/1/27
No salary listed
Entry
Mary Esther, FL, USA
In Person
Customer Experience & SupportCustomer Experience
No H1B Sponsorship

About the job

Requirements
  • At least 18 years of age.
  • Willingness to become CPR/AED certified, with training provided by Planet Fitness.
  • Basic computer proficiency.
  • Ability to stand and move throughout the club during a shift.
  • Ability to communicate continually in person or by phone during a shift.
  • Ability to lift up to 75 pounds.
  • Ability to work around toxic chemicals.
  • Ability to clean and sanitize equipment and facilities frequently.
  • Ability to bend and twist and move into different positions to accomplish tasks.
Responsibilities
  • Provide a superior level of customer service to members, prospective members, and guests while ensuring an exceptional member experience.
  • Greet members and guests as they enter and exit the club and assist with questions or concerns during check-in.
  • Connect with members on the club floor, offer assistance, support their fitness journeys, and uphold club policies.
  • Resolve member concerns and escalate issues to a manager as needed.
  • Answer phones in a friendly manner and assist callers with inquiries.
  • Perform membership functions including sign-ups, contact and billing information updates, cancellations, collection of unpaid balances, and membership transfers.
  • Call prospective members, conduct tours, and assess their membership needs.
  • Execute retail transactions accurately and support sales goals.
  • Clean and sanitize exercise equipment, spa amenities, communal spaces, assigned areas, restrooms, and other club facilities according to the cleaning schedule.
  • Conduct comprehensive walks of club areas, promptly address safety or policy issues, and resolve cleanliness concerns.
  • Report and promptly address maintenance and facility concerns, including broken or missing equipment, dispensers, leaky faucets, and fixtures.
  • Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors, and work safely.
Desired Qualifications
  • Six to twelve months of experience in a customer service environment.

About the company

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Planet Fitness

View
Website

Planet Fitness runs and licenses affordable gyms with a Judgement Free Zone that minimizes intimidating gym features. Members can join for low monthly fees (as low as $10) and access cardio and circuit-training equipment in a welcoming environment. Revenue comes from franchise royalties, corporate-owned gyms, and selling equipment to franchises, supporting rapid expansion through a franchise-heavy model. The goal is to make fitness affordable and approachable for the broad majority, expanding its nationwide footprint and growing the member base.

Company Size

10,001+

Company Stage

IPO

Headquarters

Hampton, New Hampshire

Founded

1992

Get referred to Planet Fitness

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Simplify Jobs

Simplify's Take

What believers are saying

  • September 9, 2026 app launch improves tracking, syncing, and visit planning.
  • High School Summer Pass drew 3.7 million teens and 19.4 million workouts.
  • August 6, 2026 guidance reaffirmed 7% revenue growth and 180-190 openings.

What critics are saying

  • May 7, 2026 guidance cuts triggered a securities class action in New Hampshire.
  • Meta's Muse and easier cancellations attack the ghost-member model supporting royalties.
  • If churn spikes, Planet Fitness's low-price, high-occupancy model and franchise returns break.

What makes Planet Fitness unique

  • Planet Fitness's Judgement Free Zone targets beginners scared off by hardcore gyms.
  • Asset-light franchising scales 2,930 clubs and 21.5 million members with limited corporate capex.
  • September 2026 app upgrades and new branding deepen retention across remodeled clubs.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Life Insurance
  • Health Savings Account/Flexible Spending Account
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • 401(k) Retirement Plan
  • Tuition Reimbursement
  • Employee Discounts

Growth & Insights and Company News

Headcount

6 month growth

20%

1 year growth

20%

2 year growth

20%
Destination Jersey City
Oct 14th, 2026
Planet Fitness fills final Hudson County retail vacancy.

Planet Fitness fills final Hudson County retail vacancy. Planet Fitness has officially signed a long-term lease for 16,000 square feet of space at a major Hudson County shopping center. This significant transaction successfully fills the final retail vacancy at the property, bringing the regional hub to full occupancy. The milestone reflects exceptional regional demand and highlights the ongoing resilience of commercial real estate throughout the area. Anyone looking to plan your stay or explore local commercial updates will find that retail centers in the region are thriving. Experience Jersey City: Manhattan Views, Jersey Prices Easy booking across hundreds of accommodations from luxury high-rises to unearthed brownstone treasures. Retail momentum in Hudson County. Landlord Management Corp. (LMC) orchestrated the major lease transaction to secure the prominent national fitness brand. Bringing in a household name like Planet Fitness strengthens the property's overall ecosystem and ensures steady foot traffic. The incoming gym is set to complement neighboring businesses while offering local residents great amenities. If you are interested in things to do around town, shopping centers are increasingly becoming vibrant lifestyle hubs. Discover Your Perfect Stay in Jersey City Find available hotels and vacation homes instantly. No fees, best rates guaranteed! Community impact and accessibility. Community members will soon enjoy the brand's signature affordable workout equipment and accessible health options. Real estate brokers pointed out that the property's strategic location plays a massive role in its continuous appeal. Visitors getting around the neighborhood will notice how seamlessly the new facility integrates into the local commercial landscape. This development proves that well-placed neighborhood hubs remain vital community assets. Future outlook for local spaces. The successful leasing of this final vacancy underscores a broader trend of commercial stability and growth. Property managers continue to attract high-caliber tenants that elevate the standard of suburban and urban retail centers alike. Travelers exploring the local surroundings or checking out where to stay will find that neighborhood commercial districts are more active than ever. Long-term investments in these properties promise a vibrant future for local commerce. A thriving economic ecosystem. The addition of a major fitness anchor creates a winning scenario for both landlords and neighboring shop owners. Mutual foot traffic generation helps sustain small businesses operating within the same retail destination. To truly appreciate how commercial hubs have evolved, it helps to look at Jersey City history and commercial development. Modern retail properties continue to adapt, ensuring long-term success for the entire community. Discover Jersey City: Your Dream Getaway Awaits Find the perfect hotel or vacation rental. Instant booking, no fees!

Destination Jersey City
Oct 13th, 2026
Planet Fitness opens new Greenville gym in Jersey City.

Planet Fitness opens new Greenville gym in Jersey City. Planet Fitness is expanding its footprint right here in Hudson County with a brand-new facility coming soon to the vibrant Greenville neighborhood. This major addition aims to bring accessible, budget-friendly wellness options directly to local residents who want to stay active. As preparations and construction kick into high gear, excitement is building across the community for this upcoming neighborhood hub. If you are looking to plan your stay or relocate to the area permanently, having top-tier fitness choices nearby is a huge perk. Experience Jersey City: Manhattan Views, Jersey Prices Easy booking across hundreds of accommodations from luxury high-rises to unearthed brownstone treasures. What to expect from the new Greenville location. The upcoming facility promises to deliver all the signature amenities that the popular franchise is widely known for nationwide. Members can expect a massive selection of modern exercise tools. State-of-the-Art equipment and training zones. The gym will feature a wide range of cutting-edge cardio machines and heavy-duty strength-training equipment tailored for all fitness levels. Dedicated workout spaces and comfortable locker rooms will ensure an inclusive environment for everyone. Discover Your Perfect Stay in Jersey City Find available hotels and vacation homes instantly. No fees, best rates guaranteed! Company representatives have highlighted that flexible operating hours will easily accommodate diverse community schedules. Whether you prefer early morning lifts or late-night cardio sessions, your routine will never miss a beat. Economic impact and community growth. Beyond personal wellness, local officials emphasize that this new commercial development will provide a welcome boost to the regional economy. Job creation is already underway as the site prepares for its official launch. Special membership promotions and pre-sale registration windows are expected to open in the coming weeks for eager locals. To learn more about the broader region while you wait for opening day, check out its guide on Jersey City history. Getting ready for opening day. Official announcements regarding the grand opening date will be released by corporate representatives very soon. Anticipation remains remarkably high throughout the neighborhood as construction milestones are systematically met. While you wait to break a sweat at the new facility, there are plenty of other things to do around town. You can also review its expert tips on getting around to make your commute seamless. Greenville residents will soon have a fantastic, affordable option to reach their personal health goals right in their backyard. Stay tuned for more updates as this exciting project moves closer to its grand debut. Discover Jersey City: Your Dream Getaway Awaits Find the perfect hotel or vacation rental. Instant booking, no fees!

Yahoo Finance
Oct 10th, 2026
Planet Fitness promotions lift analyst optimism, but churn risks linger as $66.31 fair value implies 38% upside

Analysts at UBS, RBC Capital and Baird reaffirmed positive views on Planet Fitness this week. They point to stronger member demand, helped by beginner-focused promotions. UBS noted stronger September membership trends and early October momentum tied to the fall promotion, which offers $1 down and $10 per month. Concerns remain that easier cancellations and low-cost rivals could raise churn and limit pricing power. Simply Wall St's narrative projects revenue of $1.7 billion and earnings of $345.5 million by 2029, up from $237.9 million today. That implies 10.1% yearly revenue growth and a fair value of $66.31, 38% above the current price. Lower-ranked analysts are more cautious. They expect earnings of about $288 million by 2029.

What Now Media Group
Oct 9th, 2026
Planet Fitness plans new location on Wilshire Boulevard.

Planet Fitness plans new location on Wilshire Boulevard. Supreme Fitness Group confirms Planet Fitness' Wilshire Boulevard plans. Published Date: October 9, 2026, 4:47 PM EDT According to public filings, Planet Fitness plans to open at 3420 Wilshire Blvd. Planet Fitness is a gym chain known for its High Value, Low Price model and Judgement Free Zone philosophy, which aims to make fitness accessible to everyone, regardless of experience level. Ad ends in 9 The brand's locations typically feature an extensive lineup of cardio and strength-training equipment. Black Card members also gain access to any of the chain's more than 2,900 locations nationwide. The project is linked to Supreme Fitness Group, one of the largest Planet Fitness franchisees in the country, which operates dozens of locations across California and the Southeast and is one of the brand's most active development partners on the West Coast. What Now Los Angeles reached out to representatives of Supreme Fitness Group, who confirmed that the company does not anticipate opening the location until late 2028. The project remains in its early stages, with variance approvals and other preliminary steps still underway. While the Wilshire Boulevard location remains years away, several other Planet Fitness locations are opening across the Los Angeles metropolitan area. "Planet Fitness is deeply invested in the Los Angeles community and dedicated to providing a fun, safe and affordable space where all Angelinos feel welcome and can prioritize their health and wellness," the company representative told What Now Los Angeles. Supreme Fitness Group celebrated the opening of its location at 2647 Foothill Blvd. in La Crescenta on October 8. Grand openings are also scheduled for October 12 at 1800 E. Avenue J in Lancaster East and October 30 at 27267 Newport Road in Menifee. A fourth location at 802 W. Beverly Blvd. in Montebello is expected to open in December. Follow Planet Fitness on Instagram and Facebook for updates. Love its content? Add WhatNow as a preferred source on Google to see more of its trusted coverage when you search. Be the first to know. From new restaurant openings to exciting retail launches and real estate insights, be the first to know what's happening in Los Angeles Daniela Velez is a bilingual journalist and communications strategist based in Colombia. She has covered stories across the humanitarian, political, and entertainment sectors, bringing a multidisciplinary perspective shaped by her background in Communications and Political Philosophy from Universidad de La Sabana and additional training in Modern Journalism from NYU

Yahoo Finance
Oct 9th, 2026
Planet Fitness shares jump 8% as UBS says agentic AI threat is manageable

Planet Fitness shares surged over 8% on Friday, heading for their best day since November 2025, after UBS maintained its 'Buy' rating with an $80 price target, implying 68% upside. The investment bank highlighted strong membership growth in September and early October, noting the company's fall pricing promotion successfully attracted new members. The promotion allowed new members to join for $1 upfront and $10 monthly through September 10. UBS acknowledged concerns about agentic AI but believes the threat is manageable and unlikely to significantly disrupt Planet Fitness's business. The gym operator expects third-quarter earnings of $0.81 per share and revenue of $348.4 million. Total membership stood at approximately 21.5 million at the end of June. Despite the recent rally, shares remain down over 56% year-to-date.