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RTX

Manufactures jet engines, avionics, missiles

Computer Science Intern - Aero Structures

IT Service Desk & End User SupportUpdated on Nov 11
InternshipMexicali, Baja California, MexicoNo salary listed

About the Job

Requirements

  • Be an active student from at least the fifth semester in Systems Engineering, Informatics, Information Technology, or a related program.
  • Have basic knowledge of computer hardware and software.
  • Have basic knowledge of installing and configuring computer equipment.
  • Have basic knowledge of diagnosing and troubleshooting technical problems.
  • Be proficient with Microsoft Office tools.

Responsibilities

  • Provide technical support to users and address problems with computer equipment and technology tools.
  • Install, configure, and prepare computer equipment for assignment and use by employees.
  • Assist with basic inspection and maintenance of computer equipment, identify potential failures, and route issues requiring specialized attention.
  • Receive and follow up on user requests and incidents involving hardware and software, and assist with their resolution.
  • Assist in recording, controlling, and updating information about computer equipment assigned to users.
  • Keep records of services, installations, configurations, and incidents up to date, and follow up on requests in a timely manner.
  • Participate in IT-area activities and projects related to the operation, maintenance, and improvement of the organization's technology resources.

Desired Qualifications

  • Have knowledge of networking and connectivity.
  • Have experience or knowledge in providing technical support to users.
  • Have basic knowledge of Windows operating systems, specifically Windows 11.
  • Have knowledge of preventive and corrective maintenance of computer equipment.
  • Be able to use help desk tools or incident-management systems.

About the Company

RTX

Manufactures jet engines, avionics, missiles

RTX operates in aerospace and defense with three main units: Pratt & Whitney jet engines, Collins Aerospace avionics and flight systems, and Raytheon defense systems. Jet engines provide thrust for commercial and military aircraft, avionics manage cockpit controls and navigation, and Raytheon builds missiles, radar, and sensing platforms. It differentiates itself by offering an integrated, end-to-end portfolio across both commercial aviation and national defense under one corporate roof, built on the legacy of Raytheon and UTC. Its goal is to help customers fly more efficiently and protect nations by advancing propulsion, electronics and defense tech for civilian and security needs.

Company size
10,001+
Company stage
IPO
Headquarters
Arlington County, VA
Founded
2022

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