Revenue Operations Manager
Posted on 3/30/2023
London, UK
Experience Level
Desired Skills
  • You possess strong communication and presentation skills, able to adapt your style to different audiences and in different contexts
  • You have an analytical mindset and data modelling skills, with an ability to effectively interpret, analyse and present commercial data
  • You've got commercial acumen and understanding of a range of E-Commerce business models
  • You work well in complex matrix environments requiring you to work with a wide range of stakeholders, and have a proven track record being a trusted advisor to Commercial teams
  • You are proactive with excellent organisational and time management skills
  • You can problem-solve and are able to build and improve processes
  • You have experience working with CRM and marketing automation tools, and have a strong understanding of the sales funnel
  • Work in alignment with the Business Development, Client Services and Marketing teams to build commercial models that generate predictable revenue and support our growth objectives,for a range of clients and products
  • Partner with the Senior Pricing Analyst to build and deliver pricing models for individual deals, working iteratively with the Business Development (client acquisition) and Client Services (client retention and expansion) teams
  • Build commercial presentations in partnership with Marketing and Business Development (responding to RFPs, developing tailored sales decks)
  • Own the day to day revenue operations: manage pipeline, track of sales and marketing engagement and conversion, manage required number of leads at all deal stages in order to meet targets
  • Manage internal stakeholders to support the smooth running of the solutions discovery process, setting and tracking KPIs for relevant touch points along the sales pipeline
  • Provide support with the contracting process, working with the Legal, Business Development and Client Services teams
  • Establish and maintain scalable processes that ensure best practices in campaign and lead management
  • Create and maintain metrics reports on marketing and sales activities, effectiveness, and business impact
  • Analyse marketing and sales data to develop insights and make recommendations on areas for optimisation
  • Monitor and maintain data quality within the contact database
  • Evaluate new technologies and add-on applications to improve and optimise how we manage our commercial pipeline across all stages of the lifecycle

5,001-10,000 employees

Online luxury fashion retail platform
Company Overview
Farfetch's mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.