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Slate Auto

Produces low-cost modular electric pickup trucks

Senior Director - Slate Marketplace

Product ManagementUpdated on Nov 13
Full-time

About the Job

Requirements

  • At least 12 years of general management experience, with deep experience in eCommerce, digital product, or consumer retail, including leadership of a consumer eCommerce site.
  • Experience owning top-of-funnel conversion for a consumer site, from first visit through lead capture, reservation, or order, with measurable gains.
  • Product management leadership across customer-facing and internal products, such as customer or partner service, warranty, returns, or order and finance systems.
  • A track record of lifecycle, customer relationship management, or loyalty programs that increased repeat purchase.
  • Strong quantitative skills, including SQL, funnel and cohort analysis, and experiment design.
  • Experience with physical goods where inventory, fulfillment, and logistics shape the customer experience.
  • Experience leading multidisciplinary teams, including managing managers.
  • Applicants must be authorized to work in the United States on a permanent basis.

Responsibilities

  • Own the personalization experience for customers on slate.auto, including the vehicle purchase funnel, the accessories and wraps Marketplace, fulfillment and service technology, customer service for owners, service and partner network support, warranty, returns, and systems used by corporate functions.
  • Set standards for product content, merchandising, pricing, availability and delivery messaging, shipping optimization, payments, and checkout; identify and resolve breakdowns in the experience.
  • Guide customers through product discovery, configurator builds, Starter Pack or Blank Build; measure conversion and drop-off, present relevant accessories, wraps, and pre-delivery installation, and coordinate handoffs to the teams responsible for purchase and delivery.
  • Build customer engagement and repeat purchases throughout the vehicle's lifecycle through product drops, collaborations, wrap changes, and SUV Kit conversions; measure engagement, satisfaction, repeat purchase rate, time between purchases, and lifetime value; work with product, brand, and commercial teams on go-to-market strategies.
  • Coordinate launch readiness and fitment with accessories and wraps teams and accessory engineering, forecasts and inventory with supply chain, delivery promises and freight with logistics, and scheduling and quality with installation partners; own the resolution and customer communication when handoffs fail.
  • Drive Marketplace performance for accessories and wraps, optimizing funnel conversion, merchandising, product presentation, vehicle-purchase attach rate, and post-delivery repeat purchase; track revenue, margin, and selling and fulfillment costs; share demand signals with the accessories and wraps team to inform its roadmap; consider both buyers and third-party independent Marketplace participants.
  • Raise the quality of product pages, checkout steps, and agent screens through sound product judgment and attention to detail.
  • Spend time with customers and their support teams, build programs that bring customers back, and use the customer perspective in decisions.
  • Grow engagement and awareness for accessories partner brands and ensure their product story is conveyed through a Slate-style customer experience.
  • Work directly with data using SQL, funnel and cohort analysis, experiment design, and lifetime-value and demand modeling; make evidence-based decisions and explain them clearly.
  • Deliver a strong customer experience at the launch of the slate.auto site.
  • Map and instrument the vehicle purchase funnel from first visit through preorder and establish an improvement roadmap.
  • Define standards for the slate.auto buying experience, including product content, delivery messaging, and checkout.
  • Develop a product roadmap for customer and partner service, warranty, returns, and generative AI tools for corporate functions, aligned with customer care, service operations, and corporate function leaders.
  • Launch a lifecycle program for delivered owners and measure repeat purchase by cohort.

Desired Qualifications

  • Direct-to-consumer vehicle sales, online vehicle retail, or preorder program experience.
  • Experience in automotive, aftermarket, powersports, or outdoor and recreation categories.
  • Experience with product configurators, fitment data, or installation and service networks.
  • Experience with warranty, returns, or dealer and service network systems.
  • An MBA or other advanced degree.

About the Company

Slate Auto

Produces low-cost modular electric pickup trucks

Slate Auto designs and sells affordable, modular electric pickup trucks with a single base model that customers customize over time with removable accessories and upgrades. The core product, the Slate Truck, is a compact battery-powered pickup built around simplicity and low cost, with a base price targeted at $25,000–$28,000. The base model is intentionally stripped of features, allowing buyers to tailor the vehicle to work, personal use, or SUV conversions through modular add-ons. The company aims to simplify manufacturing, reduce upfront costs, and offer a “blank slate” vehicle that can evolve after purchase. Production is planned in the Midwest, with capacity up to 150,000 vehicles annually and first deliveries targeted for 2026. Slate Auto differentiates itself from competitors by focusing on cost reduction, a modular, customizable design, and a direct-to-consumer approach instead of competing on premium features or performance.

Company size
501-1,000
Company stage
Series C
Total funding
$1.4B
Headquarters
Troy, MI
Founded
2022

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