Technical Executive - Policy Wording, Product Development & Insurance Innovation

Technical Executive - Policy Wording, Product Development & Insurance Innovation

Melbourne OR Perth

If you've ever found yourself reading a policy wording just because you wanted to understand how it worked, we should talk.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

At Aon, we're looking for a technically minded insurance professional who enjoys diving deep into policy wording, understanding coverage intent and helping shape market-leading insurance products.

This is a role for someone who is naturally curious.

Someone who wants to know:

• Why was that clause drafted that way?
• What happens if a claim falls into this coverage gap?
• How can we improve this wording?
• Is this endorsement helping or restricting cover?
• Can we build something better for our clients?

You'll be part of a specialist team responsible for supporting insurance products across multiple classes and industries. Every week is different. One day you may be comparing ISR policies. The next, drafting endorsements, reviewing insurer feedback, developing training materials or helping launch a new product.

You'll work on:

• Complex policy wording challenges
• Innovative insurance products
• New product development initiatives
• National projects impacting brokers and clients
• Technical leadership initiatives
• Industry-leading insurance solutions

You'll collaborate with some of Aon's most experienced technical specialists while building expertise that few insurance professionals ever develop.  

We're looking for someone who is intellectually curious, enjoys technical problem-solving, and has a genuine interest in understanding how insurance policies are constructed, interpreted and applied.

You may come from a range of insurance backgrounds, including:

• General Insurance Broking
• Underwriting
• Claims
• Legal or Insurance Law
• Product Development
• Technical Services
• Compliance and Governance

Success in this role looks like

You are the person people come to when they need help understanding a clause.

You enjoy reading policy wordings instead of avoiding them.

You can identify a coverage issue before it becomes a client issue.

You appreciate detail, enjoy solving technical problems and take pride in producing high-quality work.

A claims background may be particularly well suited to this role

If you've spent time handling claims, you've likely developed many of the skills that are critical to success as a Technical Executive.

For example, you may have experience:

• Interpreting policy wordings and coverage provisions
• Assessing whether a claim falls within the insuring clause
• Analysing exclusions, conditions and endorsements
• Identifying coverage gaps and unintended consequences
• Negotiating coverage positions with insurers, brokers and clients
• Explaining complex policy responses in practical terms
• Understanding how policy wording performs when tested by a real claim

Many of the best policy wording specialists start their careers in claims because they understand not only what a policy says, but also how it operates in practice when things go wrong.

AI

You'll be joining a team that's embracing AI and looking for practical ways it can make us better at what we do. You don't need to be an AI expert. If you're curious and willing to learn, we'll support you along the way.

For those who enjoy technology and innovation, there will be opportunities to explore AI tools, create AI agents and help us find smarter ways of working. We're looking for people with strong technical foundations who can combine experience, judgement and expertise with the opportunities that new technology provides

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected].

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

#LI-Hybrid

#LI-RC2

2586086