Full-Time

IT Operations Analyst

Confirmed live in the last 24 hours

Odaseva

Odaseva

51-200 employees

Data governance solutions for Salesforce users

Data & Analytics
Enterprise Software

Compensation Overview

$50k - $500kAnnually

Mid

San Francisco, CA, USA

Hybrid position in San Francisco.

Category
IT Project Management
IT Support
IT & Security
Required Skills
iOS/Swift
Android Development
Requirements
  • Bachelor’s degree in Computer Science, Information Technology, or a related field or related experience.
  • 3-4 years experience in IT support and administration.
  • Strong technical skills in troubleshooting hardware and software issues.
  • MacOS, Windows, iOS, Android systems knowledge.
  • Google Workspace administration
  • Intune/Entra administration
  • Experience with hardware imaging, staging, and deployment processes.
  • Familiarity with user onboarding and access management procedures.
  • Excellent organizational and time management skills, multi-tasking, and prioritizing capabilities
  • Strong communication and interpersonal abilities.
  • Ability to work effectively both independently and as part of a team.
  • Regular attendance and punctuality.
  • Ability to professionally interact with management and coworkers.
Responsibilities
  • Leading office support and operations in the US
  • Manage hardware staging processes
  • Handle onboarding, offboarding and access management tasks
  • Maintain regular reviews/reconciliation of all IT assets
  • Coordinating equipment disposal or recycling
  • Assist and lead with IT projects and initiatives
  • Leading the monitoring on our different SaaS solutions
  • Own level 2 and 3 IT support to help our coworker on a daily basis. Mainly US/San Francisco time zone.
  • Identify areas of improvement in business processes
  • Events support: during special events such as Dreamforce or Salesforce World Tour.
  • Work hand to hand with the head of IT and the security team to provide reports and audits on a monthly and quarterly basis where the goal is to achieve SOC2 and ISO 27001 compliances.
  • Enforce security policies to safeguard the organization's data and IT assets.

Odaseva focuses on data governance for Salesforce, providing services that help large enterprises protect, comply, and optimize their data operations. Their offerings include backup and restore solutions for data protection, compliance assistance with regulations like GDPR and CCPA, and tools for automating data management. Unlike competitors, Odaseva operates on a subscription model and tailors solutions to meet specific client needs. The company's goal is to ensure that organizations using Salesforce can manage their data securely and efficiently.

Company Stage

Series C

Total Funding

$88.6M

Headquarters

San Francisco, California

Founded

2012

Growth & Insights
Headcount

6 month growth

5%

1 year growth

7%

2 year growth

14%
Simplify Jobs

Simplify's Take

What believers are saying

  • The $54M Series C funding will enable Odaseva to expand its product offerings and enter new markets, enhancing career growth opportunities.
  • Odaseva's partnerships with leading audit firms and successful completion of rigorous assessments like IRAP demonstrate a strong commitment to security and compliance, boosting its reputation and client trust.
  • The launch of the Managed Services Provider Partner Program indicates a growing demand for Odaseva's platform, potentially leading to increased job stability and market presence.

What critics are saying

  • The niche focus on Salesforce data governance may limit market opportunities compared to more diversified competitors.
  • Rapid expansion and new market entry could strain resources and lead to operational challenges.

What makes Odaseva unique

  • Odaseva specializes exclusively in data governance for Salesforce, setting it apart from broader data protection and compliance providers.
  • Their focus on large enterprises and compliance with stringent regulations like GDPR and CCPA gives them a competitive edge in highly regulated industries.
  • Odaseva's recent $54M Series C funding round underscores its financial stability and commitment to innovation in data security and Zero Trust offerings.

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