UCSF

Public health sciences university in San Francisco

Medical Center Food Service Worker Senior

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeSan Francisco, CA, USA$31.25 - $42.08

About the Job

Requirements

A high school diploma or equivalent is required.
A minimum of two years of customer-facing experience in the food service, hospitality, or retail industries is required.
Must be able to read, write, follow written or oral instructions, and be understood in English.
Basic computer skills are required.
Must be flexible to orient and work at all UCSF Medical Center locations.
Must be able to meet the physical demands involved with the job duties.
Two years of college or equivalent is preferred.
A State of California Food Handler certification or ServSafe certification is preferred.

Responsibilities

Work as part of a team to provide safe, accurate, timely, and responsive food service for customers and patients, including stocking, assembling, and serving portion-controlled hot and cold food, replenishing and stocking stations, and performing general sanitation duties.
Perform duties in Retail Food Service, including serving, cashiering, bussing, and barista work, or Patient Food Services, including assembling and delivering patient meal trays.
Handle cash, credit card, and debit card transactions as assigned.
Maintain cleanliness and sanitation of food service areas and equipment, and provide customer, patient, and staff interactions as an ambassador for Nutrition and Food Services.
Greet and assist patients, customers, and staff; know the menu; provide accurate information; maintain a professional environment; and communicate with individuals inside and outside the Medical Center.
Follow hand-washing and glove-use procedures; prevent food cross-contamination; take orders and serve food using portion control and presentation standards; and use correct equipment and procedures to maintain food temperatures and perform sanitation duties.
Use personal protective equipment correctly when handling chemicals according to manufacturer instructions; label and date food according to first-in, first-out procedures; clean, organize, and restock work areas and supplies; assist in the dishroom and potroom as needed; sort trash, recycling, and compost; document assigned duties; use required information technology applications; and follow safety guidelines.
Take customer orders; prepare coffee and espresso beverages; assemble, serve, and replenish food and supplies; perform cashier duties and accurately handle cash, change funds, deposits, and transactions; and maintain servery and seating areas.
Assemble patient meal trays accurately and promptly according to tray tickets; prepare trayline stations, coffee, beverages, patient nourishments, and food; check trays for accuracy and presentation with the TIM Clerk; load meal carts and use TUGS and dumbwaiter systems to dispatch trays; and deliver and pick up trays and formulas according to dispatch sequencing.
Follow patient tray delivery standards, including confirming two patient identifiers, meeting the 45-minute delivery standard, and scanning trays; maintain pantry and family lounge stock and sanitation; provide menus and assist patients with meal ordering, referring to DTRs as needed; follow isolation precautions and insulin patient procedures; and collect guest credit card payments.
Perform other related Senior Food Service Worker duties as instructed; accept reassignment within Nutrition & Food Services based on operational needs; participate in training new employees and Dietetic Interns for shift duties as assigned; report safety hazards and respond to emergencies; complete required online and in-person training; report equipment malfunctions or repair needs; and follow downtime procedures when information technology applications are unavailable.

JOB SUMMARY

This person works as a team to provide food service that is safe, accurate, timely and responsive to the customer and patient’s needs. Food service includes stocking, assembling, and serving portion controlled hot and cold food, replenishing and stocking stations, and general sanitation duties. This person may work in one of the following areas within Nutrition & Food Services. Retail Food Service includes serving, cashiering, bussing, and barista duties. Patient Food Services includes assembly and delivery of patient meal trays. This position may be responsible for responsible for cash, credit card and debit card transactions. This person maintains cleanliness and sanitation of the foodservice areas and equipment. This position is responsible for providing excellent customer, patient, and staff interactions and is looked upon as the ambassador for the department of Nutrition and Food Services.

WORKING RELATIONSHIP

This person reports to the Supervisor, Food Services. This position does not oversee any employees. This position will take direction from Food Services Leads, Principal Food Service Workers in the Diet Office, DTRs, and Dietitians.

REQUIRED QUALIFICATIONS

High School diploma or equivalent
A minimum of 2 years of customer facing experience within the food service, hospitality or retail industries.
Read, write, follow written or oral instructions and be understood in English.
Basic computer skills.
This position requires flexibility to orient and work at all UCSF Medical Center locations.
Ability to meet physical demands involved with job duties as outlined below.

PREFERRED QUALIFICATIONS

Two years of college or equivalent.
State of California Food Handler certification or Servsafe certification.

DUTIES & ESSENTIAL JOB FUNCTIONS

% of time	Essential Function (Yes/No)	Key Responsibilities
20	YES	Customer Service Smile, greets, and offers assistance to patients, customers, and staff. Knows the menu being served. Understands and provides accurate information to inquiries. Ensures a professional and gracious environment. Effectively communicates with a wide variety of individuals inside and outside the Medical Center.
20	YES	General Safety and Sanitation Follows proper hand washing procedures and glove use while handing ready to eat food and performing other duties. Prevents cross contamination of foods while assembling and serving food. Takes order and serves food using portion control and presentation standards. Uses correct equipment and procedures to maintain service temperature of foods. Uses correct equipment and procedures to perform sanitation duties. Proper use of ppe when working with chemicals per manufacturer instruction. Labels and dates food items following FIFO procedures. Clean and sanitizes work surfaces, work areas, and equipment. Clean, organize, and restocks food and dishware items in food racks, service stations, refrigerators, display cases, serving line, and storage areas in a timely manner. Assists in dishroom and potroom as needed. Sorts trash, recycling, and compost accurately. Performs required documentation for duties assigned. Utilizes all necessary IT applications to perform job duties. Adheres to safety guidelines.
55	YES	Retail Food Service and Barista Takes orders from customers in a timely and accurate manner. Prepare coffee and espresso beverages orders following standards. Assemble, serve, and replenishes food and supplies to customers following serving standards. Rings up customers accurately and performs cashier duties following UCSF cash and credit handling standards. Responsible for accurate money counts - change fund, deposits, and all transactions. Maintains servery and seating areas following cleanliness standards. Patient Food Service Accurately assembles trays for patients per tray tickets following standards. Maintains efficiency and timeliness of tray assembly standards. Set up trayline stations, brew coffee, prepare beverages, prepare patient nourishments, assemble and replenish food for tray assembly following standards. Checks patient trays for accuracy and presentation in presence of TIM Clerk. Loads trays on the meal carts and utilizes TUGS and dumbwaiter systems to dispatch the trays in presence of TIM clerk. Delivers and picks up trays and formulas for patient and guest meals from their rooms per sequencing and dispatch from TIM Clerk. Follows tray delivery standards including two patient identifier confirmation. Maintains efficiency and timeliness of tray delivery standard of 45 minutes and scans trays accordingly. Maintains pantry and family lounge stock and sanitation. Passes menus to patients and assists patients with meal ordering, referring to DTRs as needed. Follows appropriate isolation precaution and insulin patient procedures. Collects credit card payment from guests following UCSF credit handling standards.
5	YES	Other Functions and Responsibilities Performs other related Senior Food Service Worker duties as instructed by supervisor, may be reassigned to other work areas within Nutrition & Food Services as operational needs dictate. Participates in training new employees and Dietetic Interns for shift duties as assigned. Reports fires or other safety hazards, respond to emergencies following procedures as in the case of fires, disasters, or floods. Completes required online and in person training. Reports malfunctioning equipment or repairs needed to supervisor. Follows down time procedures when IT applications are down.
100%

Budgeted Job Salary Range: 31.25-42.08

About the Company

UCSF

Public health sciences university in San Francisco

UC San Francisco is a public research university in San Francisco focused solely on health sciences, combining professional education with biomedical research and patient care. Its schools of dentistry, medicine, nursing and pharmacy train clinicians and scientists, while teams investigate cancer, immunology, genomics and neuroscience. UCSF Medical Center and Benioff Children's Hospitals connect clinical care with faculty research and training, and university clinics serve patients across Northern California. Founded in 1864, UCSF is the University of California campus dedicated to graduate and professional education and biomedical research, based in San Francisco.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 1864

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