Full-Time
AI Solutions Engineer
Applause HQ
51-200 employees
SaaS HR tech boosting frontline productivity
No salary listed
Remote in USA + 1 more
More locations: Salt Lake City, UT, USA
Remote
Bachelor's
 Software Engineering (1) |
|---|
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- A bachelor's degree in Information Systems, Business Systems, Data Science, Computer Science, or Engineering, or a related technical field, or equivalent hands-on experience.
- Two to five years of experience in AI/large language model implementation, workflow automation, technical business operations, or a related hands-on technical role.
- Ability to write and modify code for simple internal business applications; production-grade or engineering-quality code is not required.
- Demonstrated experience building integrations or automations using tools such as Zapier, Make, application programming interfaces, or low-code/no-code platforms.
- Working knowledge of modern AI tools such as Claude and Copilot and how to apply them to business workflows.
- Ability to work cross-functionally with non-technical teams to scope and deliver workflows.
- Ability to train and troubleshoot with non-technical users.
- Ability to work effectively in a remote environment.
- Build a monthly roadmap of AI workflows to design and ship, prioritized by productivity or cost impact, for Sales, Customer Success, Marketing, Human Resources/Talent Acquisition, Finance, and Accounting.
- Identify manual, repetitive work across departments and design AI-driven workflows to replace or accelerate it.
- Ship scoped workflows by configuring tools, building automations, and putting them into daily use.
- Iterate and fine-tune workflows after launch based on usage and feedback.
- Build internal tools and end-to-end AI workflows to increase company productivity and efficiency using vibe coding and custom implementation.
- Support implementations of AI and adjacent tools by partnering with the CTO and Engineering on technical requirements and data access.
- Connect AI tools to core business systems, including customer relationship management, human resources information systems, finance tools, and Slack.
- Train department teams on the workflows and tools built and follow up to ensure adoption.
- Troubleshoot adoption issues directly with end users.
- Track AI tool usage and costs by team and use case and run monthly return-on-investment reporting.
- Report monthly to the CTO on workflow delivery, adoption, and productivity or cost impact.
- Enable teams to build and own their own AI workflows over time so departments become more self-sufficient.
Applause provides employee engagement software as a service for service-oriented businesses to boost frontline staff productivity and reduce turnover. The platform uses automated bonuses, real-time tips, and daily pay to motivate employees and collect more online reviews. Employers set up incentives and feedback; the software distributes bonuses, delivers real-time tips, and aggregates reviews to improve online reputation. By focusing on frontline service staff within a subscription-based HR tech tool, Applause aims to enhance customer service and lower churn.
Company Size
51-200
Company Stage
Late Stage VC
Total Funding
$22.1M
Headquarters
Salt Lake City, Utah
Founded
N/A
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Simplify's Take
What believers are saying
- Applause launched Competitions on October 21, 2025, expanding monetizable incentive automation.
- The July 16, 2026 Truce partnership opens fleet-heavy cross-sell into safety-conscious customers.
- Applause reports 7x more reviews and 25% lower turnover, strengthening sales messaging.
What critics are saying
- ServiceTitan and Workiz bundle incentives inside broader field-service workflows, compressing Applause's wedge.
- The June 25, 2026 $12 million Reg D filing signals continued financing dependence.
- Field-service software vendors can copy gamified rewards fast, eroding differentiation by 2027.
What makes Applause HQ unique
- Applause unifies reviews, tips, bonuses, and scorecards for 30,000+ service pros.
- Its mobile-first competitions product automates contests and instant rewards across field-service teams.
- Truce integration adds driving telemetry directly into technician incentives and scorecards.
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Benefits
Remote Work Options
Unlimited Paid Time Off
Paid Holidays
Health Insurance
Life Insurance
Stock Options
Paid Vacation
Growth & Insights and Company News
6 month growth
↑ 42%1 year growth
↑ 42%2 year growth
↑ 42%Applause partners with Truce Software. The integration brings Truce's driving metrics directly into Applause Scorecards. Published July 16, 2026 Applause has partnered with Truce Software, bringing Truce's driving metrics directly into Applause Scorecards. The integration gives technicians real-time visibility into their driving performance alongside other key performance indicators. Organizations can use these insights to improve coaching, increase accountability, and connect safe driving achievements to incentive programs and bonuses. Truce delivers employee-focused safety insights through a technician's mobile device. Drivers access both Truce and Applause directly on their phones, and because both are mobile-native, their driving metrics are always employee-specific and flow automatically into Applause Scorecards. This lets employees track their personal performance in real time and spot opportunities to improve, while managers and administrators no longer have to reconcile driver and vehicle scores. Managers can reward positive driving behaviors through Applause incentive programs while balancing driving performance and safety alongside customer experience, productivity and other KPIs. "At Applause, we believe employees perform better when they understand expectations and are recognized for achieving them," says Joel Ragar, co-founder and vice president of product at Applause. "By bringing Truce's driving data into technician scorecards, we're giving field teams greater visibility into their performance while helping organizations encourage safer driving through coaching, recognition and incentives." "Driving performance and safety programs are most effective when employees can see their personal skills in things like leaderboard rankings and goal progress. Understanding their actions drives personal improvement that is maintained at scale," says David Coleman, head of commercial solutions at Truce. "Our partnership with Applause turns driving data into real-time personalized insights that help organizations recognize, reward, and reinforce safe and efficient driving." The Applause and TRUCE integration is available immediately for mutual customers. Get curated news on YOUR industry. Enter your email to receive its newsletters.
Applause Technology has filed to raise nearly $12 million in new funding, according to documents submitted to the US Securities and Exchange Commission. The company filed a notice of exempt offering under Regulation D. Applause provides a performance tracking platform for home services businesses. The software monitors technician performance in real-time and uses scorecards and gamification to help improve key performance indicators across production, efficiency, safety, and customer experience. The company serves over 3,000 home services businesses. Jonathan Olson serves as chief executive officer.
Applause launches competitions product to further Drive technician motivation in HVAC, plumbing, pest control, and lawn care. News provided by. The all-in-one solution helps turn great work into automatic business growth with engaging competitions, complete with real-time standings and automated rewards, freeing businesses from tedious administrative work. SALT LAKE CITY, Oct. 21, 2025 /PRNewswire/ - Applause, the leading performance and engagement platform for field services, today announced the launch of Applause Competitions, a new product designed to help field service businesses boost technician motivation and performance through real-time, automated contests. Applause Competitions gives managers a simple way to create, schedule, and track contests around the KPIs that matter most to their business. Technicians can follow live standings directly in the Applause mobile app, staying motivated and empowered to take action in the moment. At the end of each competition, bonuses and rewards are delivered automatically, without the need for manual tracking, spreadsheets, or office whiteboards. "Competition is one of the most effective ways to engage and inspire field teams - but it's often a headache to run," said Joel Rager, VP of Product at Applause. "With Applause, businesses get a simple, automated way to turn everyday performance into fun, fair, and impactful contests. Techs stay motivated, leaders save time, and rewards happen instantly, all in one seamless experience." Applause Competitions eliminates the complexity of manual contests, giving field service companies a powerful engagement tool that runs itself. By replacing emails, spreadsheets, and office TVs with a mobile-first experience, Applause Competitions makes performance challenges more transparent, more frequent, and more meaningful. * Drive Change, Fast Launch targeted contests around lagging metrics to re-engage teams and see results in real time. * Real-Time Standings Live updates in the mobile app keep techs motivated and able to act instantly. * KPI-Driven Challenges Build contests around the KPIs that matter, tailored to each role or team. * One Hub for Competitions & Rewards Manage contests and payouts from a single dashboard, with instant recognition built in. With this launch, Applause continues to redefine how field service companies engage their teams, enabling leaders to create stronger cultures of recognition, motivation, and accountability while delivering better results for customers. About Applause Applause is the performance and engagement platform built for the field services industry. From real-time reviews to employee recognition and performance tracking, Applause helps teams stay aligned, motivated, and ready to win every day. Learn more at applausehq.com. SOURCE Applause
Title: "Curitiba-based Startup Applause Receives Investment from SCAngels" Content: SCAngels, an angel investor group from Blumenau, announced its second investment in less than a week, this time in Curitiba-based HRtech startup Applause. Founded in 2021 by Eduardo Rodrigues and Raul Macedo, Applause specializes in goal and incentive management using AI. The investment aims to help Applause scale and overcome challenges. The startup has notable clients like iFood and Embratel and has shown significant revenue increases for its clients.
The Securities and Exchange Commission has not necessarily reviewed the information in this filing and has not determined if it is accurate and complete.The reader should not assume that the information is accurate and complete.