Microsoft

Builds workplace software, PCs and cloud services

Senior Cloud Solution Architect

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-time$106.4k - $222.6k /yrIn-person

About the Job

Requirements

A bachelor's degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field, or equivalent experience.
At least 4 years of experience in cloud or infrastructure technologies, IT consulting or support, systems administration, network operations, software development or support, technology solutions, practice development, architecture, and/or consulting, or equivalent experience.
Must hold an active U.S. Government Top Secret/SCI security clearance and meet Microsoft, customer, and/or government security screening requirements.
Must pass the Microsoft Cloud background check upon hire or transfer and every two years thereafter.
U.S. citizenship must be verified due to citizenship-based legal restrictions.
Preferred qualifications include a bachelor's degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field and 8+ years of relevant experience, or a master's degree in those fields and 6+ years of relevant experience, or equivalent experience.
At least 4 years of experience working in a customer-facing role.
At least 4 years of experience working on technical projects.
Technical certification in cloud platforms or security, such as Azure, Amazon Web Services, or Google.

Responsibilities

Operate according to operational excellence and proven-practice standards throughout sales stages, activities, and tools of record, including pipeline updates and time tracking.
Collaborate across Microsoft and customer or partner teams to deliver on-strategy and achieve customer or partner objectives and satisfaction.
Contribute to managing business and technical risks; adapt methodology and apply governance principles to identify, communicate, and minimize risks; and comply with industry and Microsoft guidelines and procedures.
Prioritize competing demands and identify customer impact in alignment with business priorities and goals.
Identify, escalate, and mitigate blockers to accelerate solution deployment, value realization, and usage or consumption.
Develop business, technical, industry, and enterprise knowledge and apply it to architecture or support projects to meet business and IT requirements and resolve constraints.
Deliver solutions using company methodologies, value-based deliverables, advice, training, and technical validation, following proven practices and patterns to prepare customers for operational readiness and business goals.
Apply change-management practices or involve the change-management team to support long-term customer adoption, satisfaction, and consumption.
Guide customers and partners toward well-architected, secure, resilient, AI-enabled, cost- and performance-optimized solutions.
Provide feedback to the Unified Delivery Team to refine and develop value-based deliverable content.
Identify opportunities for consumption, usage, and Unified expansion, especially Enhanced Solutions, based on customer or partner business value and Microsoft platform value propositions.
Listen to and respectfully challenge customers and partners, building trust and advocating alternative architectures, solutions, or approaches that shape or enhance requirements.
Identify and evaluate industry trends; gather customer and partner insights about technical preferences, environments, business needs, and competitive landscape; and map existing architectures and digital-transformation solutions to business outcomes.
Capture opportunities in appropriate systems, processes, and tools, and collaborate across the organization to execute opportunities aligned with Microsoft's Customer Engagement Model.
Focus on customer and partner experience through efficient delivery and a seamless, connected customer experience.
Learn customer goals and contribute to defining customer and partner conditions of success.
Address customer and partner dissatisfaction and contribute to strategies that improve customer experience, value realization, and transformation acceleration.
Translate customer and partner problems into industry solutions aligned with Microsoft product and platform strategy, explaining how they meet customer outcomes and ROI goals relative to competing offerings, including through proofs of concept, minimally viable products, or rapid prototypes.
Help customers and partners adopt and use Microsoft-aligned cross-solution-area products and platforms.
Build relationships with technical decision makers and help bridge communication between technical and business decision makers.
Support stakeholder interactions to bridge understanding of security, compliance, operational, and risk requirements.
Represent the customer and partner voice by sharing feedback, insights, success stories, and strategic and technical input with engineering teams, product-offering teams, and internal communities.
Identify patterns across customers, partners, territories, and industries and use them to develop strategic, actionable insights.
Present business cases to program managers to influence product roadmaps, decisions, bug-fix prioritization, and initiatives as appropriate.
Grow solution-utilization pipelines with partners by unblocking technical blockers in customer deals.
Support partners and sales teams in clarifying opportunities through proofs of concept and technical presales support.
Gain insight into solution-area market opportunities and initiate actions to address them with support from peers and leadership.
Guide partners in developing offerings, practices, products, and solutions; assist partners through initial customer implementations; and deliver technical enablement.
Identify and focus on opportunities aligned with revenue goals.
Use market insights and demand signals to help identify areas for upskilling and accreditations based on demand.
Demonstrate technical readiness aligned with solution-area priorities and broader Customer Success Unit and corporate initiatives, including security, resilience, and AI, and influence less experienced team members to develop their technical readiness.
May mentor colleagues and lead readiness and upskilling activities by educating them on technical and non-technical concepts and sharing proven practices.
Identify delivery gaps, communicate them to relevant internal and external stakeholders, and connect patterns across business and technology areas to drive improvements to products, intellectual property, technologies, and processes or practices.
Contribute to developing and modifying Microsoft's structured frameworks and methodologies.
Contribute to virtual teams focused on technologies and customer or partner challenges by sharing ideas and strategic and technical input with technical teams and internal communities.
Demonstrate industry knowledge and contribute to presentations and engagements with external and internal audiences, including Tech Connect, Build, and Ignite.
Support team members in contributing intellectual property and identifying scenarios where no intellectual property exists, including Copilot and AI scenarios, to build scalable, repeatable models.
Participate in external technical and non-technical community events, including conferences, seminars, technical meetups, webcasts, blogs, and hackathons, and share learnings across internal teams.

Desired Qualifications

A bachelor's degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field and 8+ years of relevant experience; or a master's degree in those fields and 6+ years of relevant experience; or equivalent experience.
At least 4 years of experience working in a customer-facing role.
At least 4 years of experience working on technical projects.
Technical certification in cloud platforms or security, such as Azure, Amazon Web Services, or Google.

Overview

We are seeking a highly experienced Sr. Cloud Solution Architect to join our Federal organization.

This role requires deep technical expertise across Azure workloads, including AI, data, applications, and infrastructure, and a passion for helping enterprise customers solve complex challenges and accelerate their digital transformation. In this customer-facing role, you will lead strategic technical engagements and serve as a trusted advisor to both technical and executive stakeholders. The ideal candidate brings a rare combination of deep technical competency, the ability to technically program manage complex, multi-workstream initiatives, and the executive presence required to communicate effectively with senior leaders and decision-makers. You will ensure end cloud solutions are deployed effectively, partner with Customer Success leaders and account teams to shape and execute cloud strategies, and drive projects from strategy through implementation and operationalization. This role requires the ability to orchestrate across multiple technical teams, align architecture to business outcomes, and translate complex technical concepts into clear executive-level messaging. This is a unique opportunity to operate at the intersection of strategy and execution—helping government customers modernize mission-critical systems, adopt AI responsibly, and build secure, scalable cloud platforms that enable long-term innovation and mission impact.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Responsibilities

Business Impact

Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking) with minimal guidance from more experienced peers. Collaborates across Microsoft and customer/partner teams through on-strategy delivery with minimal guidance from more experienced peers to achieve customer/partner objectives and increase/partner customer satisfaction. Contributes to managing business and technical risks, adapting methodology and applying governance principles to identify, communicate, and minimize business and technical risks. Executes work in compliance with industry and Microsoft guidelines and procedures. With minimal guidance from more experienced peers, prioritizes among competing demands in their work and identifies where impact occurs with customers, ensuring alignment with business priorities and goals.

Contributes to the identification, escalation, and mitigation of blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption with minimal guidance. Continues to develop business, technical, industry, and/or enterprise knowledge and applies it to architecture or support projects with minimal guidance from more experienced peers to help meet business and information technology (IT) requirements and resolve identified constraints.

Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation) with minimal guidance from more experienced peers, ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals. Leveraging knowledge of change management proven practices and/or involving the change management team, contributes to helping the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution with minimal guidance from more experienced peers to increase retention and expansion opportunities. Contributes to providing feedback to Unified Delivery Team on VBDs to refine and further develop content.

Identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale with minimal guidance from more experienced peers based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Actively listens to and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements with minimal guidance from more experienced peers. Contributes to the identification and evaluation of industry trends (e.g., customer industry verticals, information technology [IT] industry), gathering of customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and mapping of existing architecture and digital transformation solutions to customer/partner business outcomes. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.

Customer Centricity

Focuses on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience with minimal guidance. Learns and develops an understanding of customer goals, and contributes to the definition of customer/partner conditions of success. Addresses customer/partner dissatisfaction with minimal guidance, and may contribute to the execution of strategies to improve customer experience, value realization, and acceleration of transformation.

Contributes to identifying and/or translating customer/partner problems into industry solutions aligned with Microsoft product and platform strategy, and explaining why and/or how they meet customer/partner outcomes and return on investment (ROI) goals (e.g., via proof of concept, minimally viable product [MVP], rapid prototype) relative to competitive offerings. Helps the customer/partner adopt and use Microsoft product/platform strategy-aligned (cross-solution area) solutions with minimal guidance from more experienced peers. Builds relationships with technical decision makers (TDMs) with minimal guidance, and contributes to helping build the bridge between TDMs and business decision makers (BDMs). Supports interactions as needed with customers/partners' key stakeholders for bridging understanding of security, compliance, operational and risk requirements.

Acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities leveraging relevant insights from feedback tools and systems with minimal guidance from more experienced peers. Contributes to the identification of patterns across customers/partners/territories/industries and leveraging them to develop strategic and actionable insights. May present business cases to program managers, with minimal guidance, to influence product roadmaps, decision making, bug fix prioritization, and own and drive initiatives as appropriate.

Partner Specialization

Drives growth of solution utilization pipeline with partner by unblocking technical blockers in customer deals. Provides support to partner and sales teams to clarify specific opportunities through proof of concept and technical pre-sales support.

Gains insight into solution area-specific market opportunities and initiates actions (e.g., reaching out to business stakeholders, obtaining feedback support from more experienced, technical peers) to address them with support from peers and leadership. Guides partners in developing offerings, practices, products, and solutions. Assists the partner throughout initial customer implementations. Delivers technical enablement. Identifies and focuses on opportunities that align with revenue goals.

Technical Leadership

Leverages market insights and demand signals with minimal guidance to assist more experienced peers in identifying relevant areas in which to drive up-skilling and/or accreditations based on demand. Demonstrates technical readiness, both depth-aligned to solution area priorities and breadth-aligned to Customer Success Unit (CSU)/corporate initiatives (e.g., security, resilience, AI), and influences less experienced team members to drive their own technical readiness. May act as a mentor, leading readiness and upskilling activities in the team/organization by educating colleagues on technical and non-technical concepts and sharing proven practices.

Identifies gaps through delivery, communicates those gaps to relevant team members and internal/external stakeholders, and connects gaps and patterns across business and technology areas that drive changes and improvements to products, intellectual property (IP) (both existing and new), technologies, and/or processes/practices that enable solutions to scale across customers with minimal guidance from more experienced peers. May contribute to the development and modification of Microsoft's structured frameworks and methodologies.

Contributes to virtual teams (v-teams) around technologies and customer/partner challenges, sharing ideas, insights, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape. Demonstrates industry knowledge and helps grow recognition for Microsoft solutions by contributing to presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite) Supports team members on contributing to intellectual property (IP) and identifying patterns where no IP exists (e.g., CoPilot and AI scenarios) to help build scalable and repeatable models. Participates in external technical and non-technical community events (e.g., conferences, seminars, technical meetups, webcasts, blogs, hackathons) that elevate the Microsoft brand and shares learnings across internal teams with minimal guidance from more experienced peers.

Qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field OR equivalent experience
4+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience

Other Requirements:

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role.

These requirements include, but are not limited to the following specialized security screenings:

The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.

Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.

• Clearance Verification:

This position requires successful verification of the stated security clearance to meet federal government customer requirements.

You will be asked to provide clearance verification information prior to an offer of employment.

• Microsoft Cloud Background Check:

This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• Citizenship & Citizenship Verification:

This position requires verification of U.S. citizenship due to citizenship-based legal restrictions.

Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain

citizenship-based restrictions where required or permitted by applicable law.

To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance.

Additional or Preferred Qualifications:

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

4+ years experience working in a customer-facing role (e.g., internal and/or external).

4+ years experience working on technical projects.

Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About the Company

Microsoft

Builds workplace software, PCs and cloud services

Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.

Company size: 10,001+
Company stage: IPO
Headquarters: Redmond, WA
Founded: 1975

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