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MaintainX

AI-driven SaaS for maintenance management

Manager – Integration Delivery - Professional Services

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeMiami, FL, USAHybrid

About the Job

Requirements

  • A bachelor's degree in Engineering or a related field.
  • Five years of experience in professional services, consulting, or systems integration delivery.
  • Two or more years of experience managing or leading a team of consultants.
  • Strong leadership and people management skills, with a track record of developing high-performing teams.
  • Excellent communication and client relationship management abilities.
  • A solid understanding of professional services delivery models and metrics, including utilization, billable hours, and customer satisfaction.
  • Proficiency using collaboration platforms such as Confluence, Jira, and Smartsheet.
  • Ability to work in a fast-paced, client-facing environment with shifting priorities.

Responsibilities

  • Lead, mentor, and manage a team of integration consultants responsible for delivering implementation and configuration of integration solutions.
  • Oversee day-to-day operations and performance of consultants across multiple client projects and workstreams.
  • Ensure consistent application of delivery methodologies, documentation standards, and integration best practices.
  • Serve as a senior escalation point for client and internal delivery issues related to integration scope and execution.
  • Partner with integration solution consultants to ensure alignment of consultant deliverables with solution design.
  • Monitor consultant utilization, productivity, and professional development, ensuring capacity planning aligns with demand.
  • Conduct regular performance reviews, set goals, and support career development for integration consultants.
  • Collaborate with sales and delivery leadership to support scoping, resource planning, and pre-sales activities.
  • Support quality assurance and post-implementation reviews to identify opportunities for improvement.
  • Drive continuous improvement and an innovative mindset with the team, finding efficiencies and ways to automate tools and processes.

Desired Qualifications

  • Experience integrating enterprise resource planning (ERP) systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics is strongly preferred.
  • Experience with integration platforms and concepts, including application programming interfaces (APIs), middleware, and integration platform as a service (iPaaS) solutions such as MuleSoft, Boomi, Workato, or Celigo.

About the Company

MaintainX

AI-driven SaaS for maintenance management

MaintainX offers a subscription-based software platform for maintenance and operations management, targeting industrial sectors like manufacturing and food & beverage. The core product is a SaaS system that helps customers track and manage reactive and preventive maintenance, daily operations, inventory, and assets, with AI-assisted capabilities to optimize workflows. The platform includes an open API for integrating with existing systems and an Academy that provides on-demand lessons and certifications. Compared with competitors, MaintainX emphasizes AI-driven maintenance, real-time inventory and asset management, strong integration options, and an educational component to maximize platform usage. The company aims to digitally transform maintenance and operations to boost efficiency and productivity while reducing manual work across industrial sites.

Company size
501-1,000
Company stage
Acquired
Total funding
$242.8M
Headquarters
San Francisco, CA
Founded
2018

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