Wealth Quality Assurance Analyst
Citizens Financial Group
Wealth Quality Assurance Analyst
Citizens Financial Group
Runs consumer and commercial banking services
Work Authorization: This role is not eligible for new employer‑sponsored or current H-1 B visa holders. Applicants, including current OPT, L and other visa holders, must be authorized to work in the U.S. without the need for new employer sponsorship for themselves or their spouses now and in the future.
As the Wealth QA Analyst, you are responsible for reviewing and analyzing transaction processing, shareholder services activities, and general operational processes to maintain, and /or enhance quality and effectiveness. Additionally, you will build knowledge of the company, processes and customers, while solving a range of straightforward problems related to QA.
Primary responsibilities include
The incumbent is responsible for quality assurance planning, which includes the development and implementation of quality assurance strategies, methodologies, and test plans for wealth management processes and systems.
The incumbent is responsible for test execution and analysis, test documentation and reporting, and process improvement and risk mitigation.
The incumbent responsible for regulatory compliance, which includes staying updated on regulatory changes that impact wealth management operations and systems.
Minimum Requirements:
Preferred Requirements:
Hours & Work Schedule
M-F: 8:00 AM ET - 4:30 PM ET; Occasional OT Optional
100% in office until fully trained then 4 days in the office with 1-day potential work from home
Runs consumer and commercial banking services
Citizens Financial Group runs consumer and commercial banking businesses for households, small firms and larger companies, alongside wealth management. Through Citizens Bank, it accepts deposits, processes payments and lends for homes, education and business needs through branches and digital channels. Its commercial teams manage corporate cash flows, arrange financing and advise on mergers and acquisitions, while its private bank serves wealthy families and business owners. The group earns interest on loans and securities, pays interest on deposits and charges fees for financial services and advice. Its banking roots date to 1828, and it is headquartered in Providence, Rhode Island.
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