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ONE2ONE

Managed IT and cybersecurity services

Director of Operations / Integrator

Business OperationsConfirmed live in the last 24 hours
Full-timeLancaster, PA, USAHybrid

About the Job

Requirements

  • At least 5 years of experience in operations, business management, or a similar leadership role.
  • Experience in an MSP, IT services, or technical operations environment is preferred.
  • Strong problem-solving and organizational skills with a data-driven mindset.
  • Excellent communication and collaboration abilities.

Responsibilities

  • Build structure and consistency into day-to-day operations.
  • Partner with leadership to turn vision into actionable priorities and measurable results.
  • Improve processes and systems for communication, efficiency, and accountability.
  • Support team leads with project tracking, reporting, and cross-department coordination.
  • Identify opportunities for operational improvement through metrics and analysis.

Desired Qualifications

  • Experience in an MSP, IT services, or technical operations environment.

About the Company

ONE2ONE

Managed IT and cybersecurity services

ONE2ONE is a managed information technology services company. The company provides IT support, cybersecurity, cloud, networking, communications, projects, and technology planning. It serves small and midsize businesses, nonprofit organizations, professional firms, and internal technology teams. Its operating model centers on service-desk and engineering teams deliver ongoing support alongside project and advisory work. Teams work across technical support, systems engineering, cloud, cybersecurity, networking, projects, sales, and account management. The business combines technical knowledge, practical execution, and ongoing support across the markets it serves.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Minneapolis, MN
Founded
2013

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