IHG

Global hotel company

Human Resources Officer

HR Operations & CoordinationConfirmed live in the last 24 hours

Full-timeEgyptNo salary listedIn-person

About the Job

Requirements

A bachelor's degree is required.
Fluency in English is required.
Excellent Microsoft Office skills are required.
Strong organizational skills are required.
Strong oral and written communication skills are required.
The candidate should be creative and able to think outside the box.
The candidate should demonstrate emotional intelligence and self-confidence.

Responsibilities

Assist in administering governmental relations with the concerned officials.
Assist with recruitment procedures.
Collect data from heads of departments and departmental trainers for the hotel's talent survey.
Handle colleagues' related services and functions by answering employee requests and queries, such as requests for HR letters.
Adopt IHG's Winning Ways and apply them to the hotel's colleagues.
Respond to internal and external HR-related inquiries or requests and provide assistance.
Participate in corporate social responsibility activities, such as Giving for Good Month.
Assist in ensuring the correct application of related HR brand standards to achieve 100% of the target.
Ensure compliance with the HR audit.
Assist with other HR operations assignments as delegated.
Assist in maintaining the performance management cycle.
Assist in updating HR department policies and procedures.
Prepare files, reports, correspondence, and other relevant business documentation.
Maintain the cleanliness of the Heart of the House.

Your day-to-day

Assist in administering the Governmental Relations with the concerned officials.
Assist in the recruitment procedures.
Collect data from HODs & Departmental Trainers for the hotel's talents survey.
Performs colleagues’ related services and functions by answering employee requests and queries such as: HR Letters.
Adopt IHG's Winning Ways and apply them on the hotel's colleagues.
Respond to internal and external HR related inquiries or requests and provide assistance.
Participate in Different CSR activities such as giving for good month.
Assist in ensuring the right application of any related HR Brand Standards to comply 100% achievement of target.
Ensure compliance with the HR Audit.
Assist the HR operations in any other assignment that can be delegated.
Assist in maintaining the proper performance Management Cycle.
Assist in updating the policies and procedures of the HR department.
Prepare files, reports, correspondence and other relevant business documentation.
In charge of the maintenance & Cleanliness of Heart of the House.

What we need from you

Bachelor's degree
Fluency in English,
Creative and having the ability to think out of the box,
Positive, Emotional Intelligence & Self Confidence.
Excellent Microsoft Office skills
Excellent Organization skills, and Strong Oral & Written Communication skills.

How do I deliver this?

We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

The statements in this job description are intended to represent the key duties and level of work being performed.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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