Sales Support Administrator

Job Req ID: 29148

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.  We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary:

Supermicro is looking for a Sales Support Administrator who can be the direct contact for Supermicro's field sales team, provide support by processing orders and monitoring inventory. If you have prior order processing experience and you thrive in a high volume, fast paced environment, then we want you to be a part of the Supermicro team!

Essential Duties and Responsibilities:

• Respond to inquiries such as order status, shipment schedules, account applications, co-op applications, product availability and pricing
• Assist the sales team with data entry tasks as well as backup for other sales support team members when needed
• Work cross-functionally with production, account and RMA to keep track of assembly order schedule and to expedite and pending repair orders
• Help process orders, expedite orders, assist with RMA’s

Qualifications:

• High school diploma, 1-2 years’ industry experience preferred
• Strong attention to detail and accuracy
• Excellent written and verbal communication skills and proficiency in MS office suite knowledge of CRM is a plus
• Proven ability to effectively identify and resolve issues

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.