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ISS | Institutional Shareholder Services

Proxy advisory and ESG data analytics

Chief of Staff to CEO

Business OperationsConfirmed live in the last 24 hours
Full-timeRockville, MD, USA

About the Job

Requirements

  • A bachelor's degree in Business, Finance, Economics, Management, or a related field is required.
  • At least 10 years of progressive leadership experience in strategy, business operations, corporate development, management consulting, project management, and/or executive leadership roles.
  • Demonstrated success leading complex cross-functional initiatives in a global organization.
  • Experience partnering with senior executives and influencing stakeholders at all levels.
  • Proven experience managing strategic projects, transformation initiatives, and enterprise priorities.

Responsibilities

  • Serve as a trusted advisor and strategic thought partner to the CEO.
  • Act as an extension of the CEO by helping prioritize initiatives, opportunities, stakeholder engagements, and strategic decisions.
  • Provide insights, analyses, recommendations, and market intelligence to support executive decision-making.
  • Translate strategic objectives into actionable plans, clear priorities, and measurable outcomes.
  • Conduct research, develop business cases, and prepare executive recommendations on critical business matters.
  • Lead and coordinate strategic initiatives and special projects on behalf of the CEO.
  • Drive execution of enterprise-wide priorities across business units and corporate functions.
  • Monitor progress against strategic plans and organizational objectives.
  • Establish accountability mechanisms to ensure delivery of key initiatives.
  • Identify risks, dependencies, and execution barriers and develop mitigation plans.
  • Support business transformation, growth initiatives, and operational improvement efforts.
  • Maintain visibility into enterprise priorities and support the CEO in tracking commitments, decisions, and follow-up actions.
  • Anticipate challenges, identify opportunities, and proactively recommend solutions to support organizational success.
  • Manage the Executive Leadership Team operating cadence, including agendas, materials, decision tracking, and follow-up actions.
  • Partner with Executive Leadership Team members to ensure strategic priorities, key initiatives, and critical business issues are addressed in a timely and coordinated manner.
  • Facilitate productive leadership discussions focused on enterprise performance, strategic execution, risk management, and business outcomes.
  • Establish mechanisms to track key decisions, commitments, and action items, ensuring accountability and timely execution.
  • Support alignment across business units and corporate functions by identifying interdependencies, resolving operational bottlenecks, and escalating issues as appropriate.
  • Drive transparency around enterprise priorities, progress, and risks to support informed decision-making.
  • Continuously enhance executive governance processes, leadership forums, and cross-functional coordination mechanisms.
  • Represent the CEO in meetings, discussions, and cross-functional initiatives as appropriate.
  • Influence outcomes and drive alignment without direct authority.
  • Develop and maintain executive dashboards, scorecards, and performance metrics.
  • Monitor organizational performance against strategic and operational goals.
  • Conduct business reviews and provide actionable insights to support decision-making.
  • Support strategic planning, budgeting, forecasting, and annual goal-setting processes.
  • Identify opportunities to improve governance, organizational effectiveness, and decision quality.
  • Recommend process improvements that enhance enterprise efficiency and effectiveness.
  • Coordinate the CEO's engagement with the Board of Directors and Board Committees.
  • Prepare Board presentations, executive briefings, reports, and supporting materials.
  • Manage Board-related action items, follow-up activities, and governance processes on behalf of the CEO.
  • Act as a liaison between the CEO and senior leaders across the organization.
  • Facilitate coordination among executive leaders to support enterprise priorities and decision-making.
  • Build and maintain strong relationships with key internal and external stakeholders.

Desired Qualifications

  • An MBA or other advanced degree is preferred.
  • Familiarity with Board governance and executive-level environments is preferred.
  • A strong understanding of ISS STOXX's businesses, products, clients, operating environment, and strategic priorities is preferred.

About the Company

ISS | Institutional Shareholder Services

Proxy advisory and ESG data analytics

ISS Governance delivers governance and ESG services to institutional investors, corporations, and other market participants. It provides proxy voting advice, governance research, and ESG data analytics through subscriptions and consulting, plus specialized services like securities class action claims management. Its offerings combine research, data, and outreach across a global network to support decision-making on governance and sustainability issues. The goal is to help clients improve governance and ESG practices, make informed investment and voting decisions, and manage related risks using reliable data and insights.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$3.4B
Headquarters
Rockville, MD
Founded
1985

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