Downstream Process Excellence Lead

If you like transforming and impacting the business and the process, with a passion for accounting, reporting and analysis and innovation, this could be your chance to make your mark in the energy industry. You will grow in a supportive team that champions process custodianship, improvement and transformation, projects and portfolio management and product ownership, in support of R&A’s aspiration of becoming an Accounting and Insights Powerhouse.

• The Downstream Reporting & Analysis (R&A) Organisation is a team of >900 colleagues providing accurate, timely and insightful finance and accounting and analysis to deliver more and cleaner energy solutions.

• Within the Downstream Reporting & Analysis is the Process Excellence Team which is responsible for leading and guarding the process, covering Planning and Appraisal (PAR), Finance Accounting and Controlling (FAC), and Period End (PE), for different Classes of Business (COB) (namely Mobility, Lubricants, Low Carbon Solution, Products and Chemicals).

• This role will report to the global Downstream Process Excellence Manager and is directly responsible for projects delivery, working closely through cross-horizontal collaboration and integration with the R&A Downstream Operations Teams – Controllers and PAR, Process Owners Team, MI Centre of Excellence (COE), Finance in the Business (FitB), Process Digital Interface and other teams within Shell.

What’s the role?

• The DS Process Excellence Lead is responsible for leading the delivery of Efficiency, Effectiveness, Finance Digital Core, and/or Governance portfolio of projects, leading various Operations Teams towards realizing efficiency opportunities and/or strengthening process effectiveness and governance.

• Manage initiatives, covering from ideation and opportunity building, demand management, design and build, implementation/delivery, go-live, to hyper-care:

• Specific projects and initiatives may fall and/or overlap within the functions of planning and appraisal, financial accounting and controlling, financial closing/period-end activities.

• Specific projects and initiatives may be standalone projects directly local to Downstream, or as part of a portfolio/program mandated by Group due to data, systems, and/or business changes (as in the case of growth investments and divestments).

• Specific projects and initiatives may lead and managed as part of the direct scope of Process Excellence, and/or as a portfolio/program managed in collaboration with R&A Operations Teams, MI COE, Finance in the Business, other PE teams within and beyond R&A, etc.

• Lead the change management, readiness (people, process, and/or systems, as applicable) and delivery reporting requirements of the projects and initiatives, to ensure optimal visibility, timely senior sponsorship and support, sufficient insights at decision review boards (DRB) as required, as well as appropriate resourcing and capabilities, among others, from ideation to hyper-care and stabilization.

• Lead the project requirements profiling, business and process impact assessments, and risk management assessments, and subsequently communicate such to proper levels of sponsorships and stakeholders.

• Identify and execute pivotal projects that enhance effectiveness and efficiency through collaborative efforts with PAR, and Solution (MI COE, IT, etc.) teams.

• Serve as the custodian of existing processes, seeking opportunities to optimize them with streamlined interfaces and structures while mitigating risks.

• Conduct comprehensive impact assessments of changes affecting the process, align with key stakeholders on potential impacts, and meticulously document the outcomes.

• Adhere to the Demand Management model in the acceptance and prioritization of new demands.

• Understand the implications of system transitions (CFIN, S4, NUCLEUS, etc.)  on the R&A DS process, engage with Operations and Implementation teams at appropriate intervals, and ensure proper traction on key risks through collaborative efforts with all relevant stakeholders.

• Assess the prospective alterations to the PAR processes resulting from corporate reorganization, mergers, divestments, and integrations.

• Ensure the compliance to standard project management model in the execution and implementation of the key projects and initiatives.

• Exemplify leadership in driving transformative changes by leveraging robust Processes, People, and Systems.

• Augment the PE reputation by adhering to standardized procedures and ensuring effective communication with broader teams.

• Shall serve as pathfinder in data and knowledge management building specifically for value stream mappings, process documentation and socialization, among other knowledge management requirements.

What we need from you?

• You will inspire people to make changes that will have a direct impact on our success. Furthermore, you will have:

• Master’s degree or Professional Qualification, in Business/Accounting/Finance with exceptional numeracy skills and experience.

• Excellent project or program management skills and experience to Create Value.

• Change management expertise and experience in a multi-project or portfolio level.

• Excellent oral and written presentation skills.

• Appreciation and understanding of Downstream Financial and Management Information Systems and Data Flows, as well as a passion for leveraging technology and automation.

• Passion for the Downstream Business, the Energy Transition, Powering Progress, and a curiosity for how the business delivers value.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.

• Continuously grow the transferable skills you need to get ahead.

• Work at the forefront of technology, trends, and practices.

• Collaborate with experienced colleagues with unique expertise.

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

• Grow as you progress through diverse career opportunities in national and

• international teams.

• Gain access to a wide range of training and development programmes.

An Inclusive & Progressive Place to Work 

• To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

Shell in India

Shell is a diversified energy company in India with 13,000 employees, and presence in Integrated Gas, Downstream, Power, Renewable and Upstream. Additionally, we have deep capabilities in R&D, digitalisation, and business operations.

Our global strategy, Powering Progress, is designed to generate value for our shareholders, customers, and the wider society, and focuses on creating more value with less emissions. The strategy supports our purpose of providing more and cleaner energy solutions, with the aim of profitably transforming Shell into a net-zero emissions energy business by 2050. As India moves towards its target of net-zero emissions by 2070, Shell India aims to play a leading role in securing vital energy for today, while investing in, and helping to build, the energy system of the future through strategic investments in the country.

Our Lubricants business serves over 50,000 consumers through a strong network of over 200 distributors, and operates an end-to-end value chain that spans conceptualization, development, and production at a world-class blending plant at Taloja. Through our 350-plus retail stations, we offer an integrated mobility experience including fuels, cafes, and convenience stores, with a prominent network of EV recharging facilities.

Shell owns and operates a LNG re-gasification terminal at Hazira, Surat, with a capacity of 5 MTPA and a LNG truck-loading unit that plays a crucial role in helping meet India’s growing demand for gas across sectors. In 2022, Shell acquired Sprng Energy in a $1.55 billion deal to build an integrated energy transition business in the country. Sprng is a leading renewable energy company in India which develops and manages solar, wind, and hybrid power generation facilities and infrastructure.

Our three capability centres across Bangalore and Chennai serve as a technology and innovation powerhouse for Shell globally, working as a delivery engine for core technical, digital, and finance processes: pioneering digital innovation and cutting-edge technologies across the energy sector. We also have strong academic partnerships and collaborations with leading universities and technology institutes to accelerate decarbonization efforts within the energy sector.

We are committed to positively contributing to the communities in which we operate through programmes on STEM Education, Skilling, and Livelihood across India. We nurture and invest in startups developing initiatives focused on accelerating energy innovation through programs such as Shell E4 and Shell Eco-marathon. We also have strategic investments in new energy companies such as Husk Power, d.light, Orb Energy, and Cleantech Solar.