Laundry Attendant

Laundry Attendant

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.

As Laundry Attendant, you will play a key role in maintaining the highest standards of cleanliness and presentation across all hotel linen, guest clothing and uniforms. Working behind the scenes, you will ensure all items are processed with care, precision and efficiency, supporting the overall guest experience through impeccable attention to detail. This role is ideal for a reliable and detail‑driven individual who takes pride in delivering quality and consistency within a fast‑paced luxury environment.

Key Responsibilities

• Operate and monitor washing, drying and dry‑cleaning machines in line with established procedures
• Sort, inspect and identify stained or damaged items, determining appropriate action such as rewash or repair
• Set appropriate wash and drying cycles based on fabric type and load requirements
• Fold, press and prepare linen and garments to required presentation standards
• Maintain cleanliness and organisation of the laundry area, machines and equipment
• Remove lint, debris and waste from machines and filters after each cycle
• Accurately record and track items processed in the laundry system
• Ensure all laundry items are handled with care and returned promptly to the relevant departments
• Support the distribution of clean linen, uniforms and guest items across the hotel
• Report equipment faults, maintenance concerns or safety issues promptly
• Follow all health, safety, hygiene and chemical handling procedures
• Work collaboratively with Housekeeping and other departments to ensure seamless operations

Core Competencies

We are seeking a dependable and detail‑oriented individual who demonstrates a strong work ethic and commitment to quality standards. You should have:

• Previous experience in laundry, housekeeping or cleaning operations 
• Strong attention to detail and commitment to cleanliness and quality standards
• Ability to work efficiently in a fast‑paced, high‑volume environment
• Good organisational skills, with the ability to manage multiple tasks effectively
• A proactive and hands‑on approach to operational duties
• Strong teamwork and communication skills
• A positive attitude and willingness to learn
• Professional presentation and a commitment to high standards
• Physical capability to meet the operational demands of the role

At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.

Financial Rewards

• Competitive salary designed to recognise excellence
• Enhanced pension
• Life assurance
• Company sick pay
• Additional holiday allowance
• Access to BenefitHub's exclusive retail, wellness and travel privileges
• Friends & Family preferred rates at Marriott hotels worldwide

Career Development

• Clear pathway for internal promotions and transfers
• Cross-department training to refine your craft and broaden your expertise
• Expert-led development programmes
• Continuous learning through structured programmes
• Premium e-learning platform access
• Be part of an exclusive pre-opening experience shaping the future of the property

Wellbeing Support

• Private Medical Insurance
• Employee Assistance Programme
• Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
• Food & Beverage discounts across Marriott properties
• Year-round wellbeing initiatives and wellness activities

Recognition & Appreciation

• Award programmes celebrating exceptional performance
• The Astor Awards
• Distinctive Moments celebration
• Long service awards
• Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
• Vibrant social calendar with team events and engagement activities

*Terms and Conditions Apply

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.