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Sedgwick Claims Management Services

Claims management and risk solutions provider

Claims Adjuster - Workers Compensation

Claims AdjudicationUpdated on Nov 13
Full-time$60k - $75k

About the Job

Requirements

  • Four years of claims management experience or an equivalent combination of education and experience is required.
  • A bachelor's degree from an accredited college or university is preferred.
  • Professional certification applicable to the line of business is preferred.
  • A home-state license is required.
  • Knowledge of workers compensation jurisdictions, including Michigan, Texas, Indiana, Illinois, Ohio, and New York, is required.

Responsibilities

  • Analyze mid- and higher-level workers compensation claims to determine benefits due, ensure ongoing adjudication within company standards and industry best practices, identify subrogation opportunities, and negotiate settlements.
  • Manage workers compensation claims by determining compensability and benefits due on long-term indemnity claims, monitoring reserve accuracy, and filing necessary documentation with state agencies.
  • Develop and manage workers compensation claim action plans through resolution, coordinate return-to-work efforts, and approve claim payments.
  • Approve and process assigned claims, determine benefits due, and manage action plans according to the claim or client contract.
  • Manage claim subrogation and negotiate settlements.
  • Communicate claim actions to claimants and clients.
  • Ensure claim files are properly documented and claims coding is correct.
  • Process complex lifetime medical or defined-period medical claims when applicable, including state and physician filings and decisions on appropriate treatments recommended by utilization review.
  • Maintain professional client relationships.

Desired Qualifications

  • Professional certification applicable to the line of business.

About the Company

Sedgwick Claims Management Services

Claims management and risk solutions provider

Sedgwick manages claims and risk for insurers, corporations, and public entities. Its services cover the full claims lifecycle, including clinical case management, networks, and cost-containment programs, plus specialized work like home inspections and property appraisals. The company operates by charging fees for these managed services that coordinate medical care, assess losses, and support timely resolution. Sedgwick differentiates itself through its integrated, end-to-end approach to claims management and its strong emphasis on caring for people, DEI, and client outcomes. Its goal is to help clients resolve claims efficiently, restore property and brands, and reduce costs through targeted resources deployed at the right time to improve outcomes.

Company size
10,001+
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.5B
Headquarters
Memphis, TN
Founded
1969

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