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Grab

On-demand parcel delivery in Southeast Asia

Large Area Associate

Account ManagementPosted on Nov 9
ContractJakarta, IndonesiaNo salary listed

About the Job

Requirements

  • Have 3+ years of experience in sales, business development, or account management within food/on-demand delivery, e-commerce, retail, food and beverage, or logistics.
  • Have hands-on experience in field sales or territory management and be willing to maintain high mobility across Jabodetabek.
  • Have a proven track record of managing partners, driving revenue through partnerships, and balancing multiple sales opportunities.
  • Be able to listen to partners, address their challenges, and explain product benefits clearly.
  • Be comfortable using Excel data and SQL to find practical solutions and turn insights into clear actions.
  • Be comfortable communicating in English.

Responsibilities

  • Identify high-potential merchants based on cuisine relevance, performance, and offline traffic.
  • Act as a dedicated monthly growth consultant for merchants within the assigned zone.
  • Build trust through frequent in-person visits and strategic follow-up calls.
  • Serve as the primary advisor for merchants upgrading their delivery and digital presence.
  • Drive merchant campaign participation to exceed city-level benchmarks.
  • Increase the take-up of ads, new products, and exclusive bet deals or pilots.
  • Operate effectively within a tightly defined, high-density geographic territory.
  • Prioritize and meet targeted business growth and campaign metrics.

About the Company

Grab

On-demand parcel delivery in Southeast Asia

Grab operates a range of services in Southeast Asia, including ride-hailing, food delivery, and logistics. Its GrabExpress on-demand parcel delivery lets customers and businesses send documents and packages through the Grab app, with real-time tracking, options for up to 10 concurrent deliveries, and islandwide coverage (with some restricted areas). The service relies on a large network of delivery partners and charges fees based on distance, time, and item type. Its advantage comes from offering an integrated, all-in-one platform for transportation, meals, and parcel delivery to support the region’s growing e-commerce and urban activity.

Company size
10,001+
Company stage
IPO
Headquarters
Singapore, Singapore
Founded
2012

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