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Royal Electric

Builds electrical and underground infrastructure

IT Technician

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeSacramento, CA, USA$28 - $31 /hr

About the Job

Requirements

  • A high school diploma or GED equivalent is required.
  • Two or more years of help desk or related technical support experience are required.
  • A valid driver's license is required.
  • The employee must be able to lift up to 50 pounds and sit, stand, walk, lift, carry, push, pull, kneel, crouch, and reach during the workday.
  • The employee must be proficient with the latest version of Windows and Microsoft Office.
  • Experience with Active Directory and Microsoft 365 is required.
  • Working knowledge of network and server administration, including TCP/IP, DNS, DHCP, switching, virtualization, and Windows Server, is required.
  • The employee must be able to route, cable, and mount equipment.
  • The employee must be able to explain technical issues and solutions to non-technical users.
  • The employee must be able to travel to locations across California.
  • The employee must wear proper personal protective equipment on jobsites and comply with all safety standards and procedures.
  • The employee must be able to operate hand tools safely.

Responsibilities

  • Provide IT services and support to Royal Electric employees, assisting internal users in person and remotely with computer systems, hardware, and software questions and problems.
  • Document support activities in the IT service management platform while meeting service-level agreement expectations.
  • Communicate issues, solutions, and escalations clearly and professionally.
  • Process employee onboarding and offboarding according to standard operating procedures.
  • Deploy, configure, and track computers, mobile devices, software, and user access.
  • Manage accounts and maintain security protocols for enterprise technology.
  • Ensure compliance with company IT standards, security policies, and device lifecycle management procedures.
  • Provide on-site support for remote offices, including IT projects, audits, cabling, and equipment installations.
  • Set up, configure, and maintain IT infrastructure at remote job sites from initial deployment through ongoing support.

Desired Qualifications

  • The candidate is preferred to be pursuing a degree or certificate, or similar training, in Information Technology, and/or to hold A+ or Network+ certification.

About the Company

Royal Electric

Builds electrical and underground infrastructure

Royal Electric designs and builds electrical systems and underground utilities for property owners, general contractors and public agencies across the Central and Western United States. Its work spans airfields and transportation infrastructure as well as commercial buildings and facilities that depend on reliable power. The company takes projects from early design and construction planning through installation, using prefabricated assemblies and digital building models to coordinate work before crews reach the site. It earns revenue through construction contracts for electrical and underground project scopes. Royal Electric was founded in 1971 and is headquartered in Sacramento, California.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Sacramento, CA
Founded
1971

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