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Philips

Makes medical devices and personal health products

Account Manager - Diagnosis & Treatment, Image-Guided Therapy, Enterprise Informatics

Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in Germany€67.8k - €87.8k /yr

About the Job

Requirements

  • A completed degree in medical technology, business administration, industrial engineering, business informatics, natural sciences, or a comparable qualification.
  • Demonstrated sales capabilities identifying, managing, and successfully closing deals involving complex systems or solutions.
  • Experience in medical technology, medical IT, or the healthcare industry.
  • Good medical knowledge, in-depth knowledge of hospital and practice workflows, and a good understanding of the German healthcare system.
  • Ability to collaborate with and coordinate multiple stakeholders.
  • Customer-oriented, empathetic, and solution-oriented approach, with a high degree of self-organization and self-motivation.
  • Confident customer consulting tailored to customer needs.
  • Personal accountability for achieving individual and team results.
  • Excellent verbal and written communication, active listening, and strong persuasion skills.
  • Confident use of Microsoft Office applications and strong IT affinity.
  • Very good spoken and written German and good spoken and written English.

Responsibilities

  • Develop and manage a defined customer portfolio strategically, applying knowledge of products, software, and services to build sustainable partnerships.
  • Build and strengthen customer relationships, coordinating customer interactions with other roles and functions in line with the regional sales strategy.
  • Generate order intake and sales for equipment, products, software, customer service, and solutions.
  • Maintain data quality in Salesforce and forecast accuracy.
  • Drive customer satisfaction, including Net Promoter Score response rates and results.
  • Grow market share and share of wallet.
  • Achieve price realization for equipment, products, and customer service.
  • Proactively identify, pursue, and qualify new business opportunities in coordination with the district sales team.
  • Accurately represent the sales funnel in the customer relationship management tool, Salesforce.
  • Prepare and internally coordinate customer-focused offers, including configurations and pricing, and complete the corresponding contracts.
  • Present offers and conduct negotiations jointly with the sales team.
  • Renew and expand existing customer relationships with the goal of securing long-term agreements.
  • Organize product demonstrations and reference visits.
  • Monitor competitors and industry changes regularly and provide effective feedback to business units.

About the Company

Philips

Makes medical devices and personal health products

Philips makes medical equipment and software for hospitals and care providers, along with personal health products for consumers. Its hospital portfolio spans MRI and CT scanners, ultrasound, image-guided treatment systems and patient monitors, while Sonicare and Avent cover oral health and baby care. Clinical software connects medical images and patient data across care teams, and the company earns revenue from equipment, software, maintenance and consumer product sales. It works with health systems through long-term technology and service partnerships, including solutions for care at home. Founded in 1891, Philips is headquartered in Amsterdam, the Netherlands.

Company size
10,001+
Company stage
Acquired
Total funding
$164.7M
Headquarters
Andover, MN
Founded
1891

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