Full-Time

Executive Assistant

Revenue

Posted on 10/10/2024

Iterable

Iterable

501-1,000 employees

Customer engagement platform for personalized marketing

Data & Analytics
Consumer Software

Compensation Overview

$102.5k - $158kAnnually

Junior, Mid

Remote in USA

Strong preference for candidates located in the EST/CST timezone.

Category
Executive Support
Administrative & Executive Assistance
Administrative Support
Requirements
  • You have experience supporting multiple C-Level executives in customer/facing roles (i.e. COOs, CROs, CEOs)
  • You have experience liaising with high-caliber external customers and partners
  • You have experience ensuring excellent AV experiences (managing Zooms, recordings, in-person logistics)
  • You have experience organizing events like QBRs, Executive dinners, etc.
  • You maintain a high level of confidentiality, professionalism, discretion, and judgment at all times
  • You have a point of view about how to best structure your executives’ time, always looking for ways to create efficiencies and balance in their days
  • You can manage a high volume of external and internal facing requests with organization and a sense of urgency
  • You have experience managing a high volume of emails and slacks, prioritizing, and ensuring timely follow-up and through
  • You can work autonomously and exercise strong decision-making skills when necessary
  • You have proven ability to work in a fully remote setting
  • You have a strong team mentality and enjoy working closely with your teammates
  • You proactively build professional relationships with internal and external stakeholders
  • You have strong communication skills and keep stakeholders in the loop at all times
  • You are organized, detail-oriented, and professional
  • You have previous experience in an Executive Assistant role with a fast-paced SaaS startup company of a similar size
  • You are responsive to internal and external requests and work efficiently
  • Experience with G-Suite and Expensify
  • You live by our values: Trust, Humility, Growth Mindset and Balance
Responsibilities
  • Provide EA support to other executives (please note that assignments might change in the future)
  • Proactively and strategically manage calendars and priorities
  • Schedule a high volume of meetings with internal and high-caliber external partners including investors, board members, and customer prospects across time zones
  • Be the culture carrier of the supported teams, manage and plan team events, on-sites, and swag
  • Manage, process, and review expenses for the executives, and their team’s direct reports as needed
  • Partner consistently and efficiently with other members of the EA team and cross-functional partners across the org
  • Schedule internal and external meetings with a variety of cross-functional partners
  • Respond and take action on a high volume of slacks and emails with urgency and professionalism
  • Perform a variety of administrative tasks (manage calendars, book travel, etc)
  • Ensure executives balance team interaction, strategy, meetings, and personal time
  • Manage small projects as needed

Iterable is a customer engagement platform that helps businesses create personalized marketing strategies using real-time data. It allows companies to design unique content for each customer and orchestrates communications across multiple channels to enhance the impact of marketing efforts. Iterable stands out from competitors by focusing on thoughtful customer experiences and utilizing AI for advanced personalization. The company's goal is to empower marketers to thrive in a challenging economic environment by embracing personalized marketing.

Company Stage

Series E

Total Funding

$332.9M

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-5%

2 year growth

-4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Joining the MACH Alliance and achieving MACH certification positions Iterable as a leader in open, best-of-breed technology ecosystems.
  • The introduction of generative AI-powered features like Journey Assist and Brand Affinity Reporting enhances marketers' ability to create impactful, personalized customer experiences.
  • Surpassing $200 million in annual recurring revenue and being named to Citizens JMP’s Hot 100 list reflect Iterable's strong financial health and growth potential.

What critics are saying

  • The competitive landscape in the digital marketing industry is intense, with numerous players offering similar AI-driven personalization features.
  • Dependence on continuous innovation and feature releases to maintain a competitive edge could strain resources and lead to potential burnout.

What makes Iterable unique

  • Iterable's MACH certification and alignment with MACH principles set it apart as a future-proof, best-of-breed technology provider in the customer engagement space.
  • The platform's AI-driven features, such as Journey Assist and Smart Ingest, offer advanced personalization and data management capabilities that are not commonly found in competing solutions.
  • Iterable's ability to orchestrate cross-channel communications in real-time maximizes impact and reduces noise, providing a seamless and adaptive customer experience.

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