F

Fortive

Makes industrial tools and healthcare systems

Platform Administrator

Full-TimePosted on 10/16/2026
No salary listed
Junior
Bengaluru, India
In Person
IT OperationsEnterprise Applications

About the job

Requirements
  • At least 2 years of experience in SaaS administration, customer support, system administration, facility management technology, or related fields.
  • Experience managing customer-facing technology solutions.
  • Strong analytical and troubleshooting skills.
  • Ability to manage multiple priorities and customer requests simultaneously.
  • Excellent written and verbal communication skills.
  • Experience working with cross-functional stakeholders.
Responsibilities
  • Configure and maintain ServiceChannel platform settings based on customer requirements.
  • Modify and manage user access, permissions, and administrative settings.
  • Implement customer-requested updates within approved platform modules.
  • Maintain dashboard settings, workflows, and issue list configurations.
  • Serve as the primary point of contact for platform administration requests.
  • Review customer enhancement requests and collaborate with internal stakeholders to evaluate solutions.
  • Provide customers with updates on enhancement requests and platform initiatives.
  • Communicate ServiceChannel system performance issues and platform updates to customers and internal stakeholders.
  • Support configuration and administration for locations and provider assignments, asset management, refrigerant tracking, site planning, inventory, projects, Supply Manager, preventative maintenance configuration, business hours settings, invoice and proposal workflows, auto invoice approval processes, dashboard administration, and issue list configuration.
  • Partner with Customer Success Managers, Product teams, Support teams, and Facility Coordinators to deliver customer solutions.
  • Participate in customer meetings related to platform administration and optimization.
  • Document platform changes and maintain configuration records.
  • Escalate issues and risks appropriately to leadership and technical teams.
Desired Qualifications
  • ServiceChannel platform experience.
  • Zendesk experience.
  • Knowledge of facilities management workflows.
  • Experience with workflow automation and business process optimization.
  • Experience supporting enterprise customers.

About the company

F

Fortive

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Website

Fortive makes measurement instruments, workplace safety systems and healthcare equipment for industrial technicians, facility managers and hospitals. Its operating companies include Fluke, whose test tools support electrical maintenance, and Advanced Sterilization Products, which builds systems for sterilizing medical instruments. Its software tracks assets and clinical workflows, while its hardware measures equipment conditions and protects workers; customers pay for instruments, consumables, services and software subscriptions. Founded as an independent company in 2016 after separating from Danaher, Fortive is headquartered in Everett, Washington.

Company Size

10,001+

Company Stage

IPO

Headquarters

Everett, Washington

Founded

2016

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Simplify's Take

What believers are saying

  • Demand is expanding: Fortive reported 6.7% core revenue growth for continuing operations in July 2026.
  • Career development crosses businesses: Fortive Ignite participants complete three-month assignments at another operating company with executive coaching.
  • Eligible U.S. parents get paid time: Fortive lists 12 weeks of fully paid parental and bonding leave.

What critics are saying

  • Staff face restructuring: February 2026 filings extended Fortive's workforce reduction plan through the second half of 2026.
  • Healthcare development carries approval work: Fortive must assess significant device changes for additional FDA clearance.
  • Workplace flexibility depends on the job: Fortive's teams and roles determine remote, hybrid or on-site arrangements.

What makes Fortive unique

  • Fortive spreads operating methods across businesses: a dedicated FBS office connects teams through regular cross-company summits.
  • Facilities software comes with contractors: Fortive's ServiceChannel marketplace lists over 70,000 providers.
  • Construction estimates draw on researched costs: Fortive's Gordian supplies RSMeans material, labor and equipment prices.

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Benefits

  • Remote Work Options
  • Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

-17%

1 year growth

-17%

2 year growth

-17%
CXO Insiders
Sep 11th, 2026
Fortive appoints financial executive Susan Main to Board of Directors.

Fortive appoints financial executive Susan Main to Board of Directors. * September 11, 2026 Fortive Corporation announced the strategic appointment of Susan L. Main to its Board of Directors today. Consequently, this executive move expands the governing board from eight to nine total members. Furthermore, the company concurrently named Main as a key member of its Audit Committee. Main brings decades of corporate leadership, operational financial expertise, and regulatory oversight experience. Shar Dubey, Chair of the Board, said, "Sue brings deep financial and operational expertise, an independent perspective, and a strong track record of oversight as a public company director. Her extensive leadership experience and her commitment to strong governance will be invaluable as the Board oversees Fortive's operations, financial reporting, and risk management." Most recently, Main served as Senior Vice President and Chief Financial Officer at Teledyne Technologies Incorporated. She directed global finance, financial reporting, compliance, and risk management between 2012 and 2023. Before that, she served as Vice President and Controller at Teledyne from 2004 to 2012. Earlier in her career, Main held executive finance positions at Water Pik Technologies. Additionally, she managed audit roles at Allegheny Teledyne and Hughes Aircraft Company. Fortive has a lot of administrative experience, giving it a great deal of control over industrial technology. Broad industrial technology leadership strengthens growth strategy. In addition to her corporate roles, Main serves on the board of major public enterprises in governance capacities. She is currently a member of the Board of Directors of Allegion plc. She is a distinguished chair of the Audit and Finance Committee. Moreover, she acts as Lead Director for Ashland Inc., serving on two critical committees. Previously, she served as a valued director at Garrett Motion Inc. Main holds an accounting degree from California State University, Fullerton. Olumide Soroye, Fortive's President and Chief Executive Officer, said, "We are pleased to welcome Sue to our Board. Her accomplishments as both an executive and a director, together with her extensive experience in industrial technology, will make her a valuable voice on the Board and the Audit Committee as we progress our Fortive Accelerated strategy." Meanwhile, Fortive continues executing its core growth roadmap across industrial sectors. Therefore, adding seasoned financial leaders reinforces Fortive and its long-term enterprise value creation. For more stories on executive leadership and business innovations, explore its CXO Insiders for the latest updates.

Yahoo Finance
Sep 10th, 2026
Fortive appoints Susan Main to board of directors

Fortive Corporation has appointed Susan Main to its board of directors, effective 9 September 2026, expanding the board from eight to nine members. Main will also serve on the Audit Committee. Main most recently served as senior vice president and chief financial officer of Teledyne Technologies from 2012 to 2023, where she led global finance operations and supported the company's growth strategy. She currently serves on the boards of Allegion and Ashland Inc. Board chair Shar Dubey highlighted Main's financial and operational expertise and public company director experience. Chief executive Olumide Soroye said her background in industrial technology would support Fortive's Accelerated strategy. Fortive is an Everett, Washington-based company that develops essential technologies across intelligent operating solutions and advanced healthcare solutions segments.

StrategINK
Sep 10th, 2026
Dana Duman joins Fortive as Vice President, Global Talent Acquisition.

Dana Duman joins Fortive as Vice President, Global Talent Acquisition. September 10, 2026 Dana Duman has joined Fortive as Vice President, Global Talent Acquisition, taking on a senior leadership role focused on strengthening the company's global talent acquisition function as it enters its next phase of growth. Duman brings approximately 20 years of experience across global talent acquisition, recruiting operations, workforce strategy, employer branding, analytics, technology and AI-enabled recruiting. Her career has focused on building and scaling talent acquisition organisations, improving recruiting operations and developing strategies aligned with broader business and workforce priorities. Before joining Fortive, Duman served as Head of Global Talent Acquisition at Avalara. She joined Avalara in 2024 as Director of Global TA Programs and Operations before taking on the global talent acquisition leadership role. During her time at the company, she was responsible for global talent acquisition initiatives and worked with teams across the organisation to strengthen recruiting operations and capabilities. Duman's experience at Avalara included work on talent acquisition processes, recruiting technology, data-driven strategies and operational improvements. Her leadership also extended to building strong talent acquisition teams and supporting hiring programmes across different functions and markets. Public posts from her time at Avalara show her involvement in recognising and developing members of the company's global talent acquisition organisation. Prior to Avalara, Duman spent more than four years at Western Union, where she served as Head of Global Talent Acquisition Enablement, Technology and Agile Recruiting. Her responsibilities covered areas including talent acquisition enablement, executive recruitment, employer branding and technology integration. She also held a leadership role at Paradox as Talent Acquisition Solutions Architect Leader for Global Enterprise. Earlier in her career, Duman served as Senior Director of Talent Acquisition at WOW! Internet, Cable & Phone and as Director of Talent Acquisition at Aimco. These roles added experience in building talent acquisition functions, recruitment operations and employer-branding initiatives to her professional background. At Fortive, Duman will lead the company's global Talent Acquisition function. Her mandate will include building a modern, high-performing talent acquisition organisation and strengthening the experience of candidates, hiring leaders and the wider business. Her appointment comes with experience in the use of technology and data to modernise recruiting operations. Duman's career has included work across recruiting technology, analytics, workforce strategy and agile recruiting, areas that have increasingly become part of how global organisations approach talent acquisition. Duman's move to Fortive follows her departure from Avalara, where she recently marked the end of her tenure. In a LinkedIn post, she described her time at Avalara as a chapter she was grateful for and highlighted the people, collaboration and work involved during her tenure. She said she was looking forward to an exciting new chapter after taking some time to recharge with her family. With her appointment as Vice President, Global Talent Acquisition, Duman will now oversee Fortive's global talent acquisition efforts, bringing nearly two decades of experience across recruiting leadership, technology, workforce strategy and organisational talent programmes to the role. - Advertisement -

Yahoo Finance
Aug 21st, 2026
Fortive launches no-code calibration platform as software revenue hits 50%

Fortive subsidiary Fluke has launched CalStudio Conduit, a no-code workflow and integration platform for calibration laboratories. The tool automates lab workflows and connects existing systems without custom coding, targeting improved data handling across equipment, software, and quality systems. The launch supports Fortive's strategy to increase its software and services mix, which now represents 50% of recurring revenues. The US-based machinery company, with a market capitalisation of approximately $17.8 billion, has reported double-digit annual recurring revenue growth at key brands including Fluke. CalStudio Conduit aims to provide Fortive with deeper system integrations in tightly regulated calibration labs, where processes are sticky and switching costs are high. The platform positions Fortive against competitors such as Keysight Technologies and Tektronix in the test and measurement market.

Yahoo Finance
Aug 20th, 2026
Fortive beats Q2 revenue estimates by 2.5% as professional tools sector outperforms forecasts

Fortive reported Q2 revenues of $1.10 billion, up 7.9% year on year, exceeding analyst expectations by 2.5%. The professional tools and equipment manufacturer also beat analysts' EBITDA and EPS estimates. CEO Olumide Soroye highlighted core revenue growth of 6.7%, adjusted EBITDA growth of 12%, and adjusted EPS growth of 28%. The company completed approximately $200 million in share repurchases during the quarter, totalling roughly $2 billion over the past four quarters. Despite the strong results, Fortive's stock declined 7.7% following the earnings announcement, currently trading at $59.19. The broader professional tools and equipment sector, comprising nine tracked companies, collectively saw share prices fall 2.3% on average since latest earnings, though the group's Q2 revenues beat consensus estimates by 2.1%.