Ambulance Care Assistant - Mental Health

We have a fantastic opportunity for an Ambulance Care Assistant (Secure Mental Health) to join our amazing team based in Guildford, Surrey as a Bank worker.

We are looking for enthusiastic, care focused individuals, to join our Safe Care Division (Secure Mental Health), if you're passionate about people and feel you want to make a difference then consider a career with us.

Your main responsibility will be supporting the police and other professionals with transporting service users to and from healthcare facilities. This can be carried out alone or as a two- or three-person team, so it is vital to hold a full UK driving licence. Full training will be provided for this rewarding role. 

This is a bank zero hour role. (Please only apply if you can commit to these hours)

Some of the benefits can you expect:

• £13.56 Per Hour
• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• Company sick pay covering full salary for 20 days after 2 years’ service.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Hospital cash plan benefits with sickness protection scheme.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• · Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).
  

Main Duties:

• Working as part of a team to support the service user on board.
• Taking responsibility for ensuring the vehicle is safely and responsibly driven.
• Assisting service users with challenging behaviour and/or mental health illnesses.
• Supporting challenging service users, who may need physical intervention.
• Working alongside the police and other professionals to transport vulnerable service users between a variety of locations including hospitals, homes and prisons to medical/care settings including A&E, outpatients and hospital wards.
• Liaising with hospital staff and the police on the safe conveyance of the service user to and from places of safety
• Responsible for lifting, securing, and helping service users in and out of the ambulance.
• Handing over of service users to appropriate staff on arrival at treatment centres/hospitals.
• Transfer service users from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
• Ensuring that the ambulance is kept safe, clean, and tidy.

Successful candidates will have:

• Full manual UK driving licence.

• Committed to patient care and the ability to build a rapport with patients.
• An effective communicator and experience of communicating with others in what can often be emotional and difficult circumstances.
• To be a calm, considerate, careful driver, with no more than six penalty points on your license.
• To have a natural flair for team working and collaboration.
• Be physically fit for patient handling, moving and occasionally, patient restraint when required.
• Able to problem solve and identify keys changes in patients’ behaviour whilst working demanding situations.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.