Full-Time

Lead Residential Counselor

Mental Health Services

Deadline 5/14/27
Vinfen

Vinfen

1,001-5,000 employees

Health and human services for disabilities

Compensation Overview

$24.60/hr

Haverhill, MA, USA

In Person

Associate's

Category
Medical, Clinical & Veterinary (1)
Required Skills
Infection Control
Medication Administration

Get referred to Vinfen

See people who can refer or advise you

Requirements
  • A high school diploma or equivalent is required.
  • A valid driver's license must be presented at employment, along with adequate personal-vehicle insurance when applicable and a safe driving record subject to annual checks.
  • Incumbents must be at least 21 years of age, have maintained a valid United States driver's license for at least six months, and pass a driver's screening background check.
  • The position requires the ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, lift at least 25 pounds using proper lifting techniques or a two-person lift, and maneuver through narrow spaces or hallways.
  • The position requires the ability to operate a computer and office equipment such as a calculator, copier, and printer.
  • The position requires the ability to assist persons served with activities of daily living and remain in a stationary position for 50% of the time as needed.
  • The position requires the ability to speak, hear, and communicate with persons served, staff, and external representatives.
  • Specific vision abilities required include close, distance, color, peripheral, and depth vision, depth perception, and the ability to adjust focus.
  • CPR certification is required within two weeks of hire.
  • First Aid certification is required within two weeks of hire.
  • Medication Administration Program certification is required within 150 days of hire.
  • The role requires the ability to establish supportive, trusting relationships with persons served, families, and neighbors; balance competing priorities; make independent judgments and decisions; and work confidentially.
  • The role requires knowledge of personal computer applications and equipment.
Responsibilities
  • Provide direct service to adults with mental health conditions in a group living environment or supervised independent living residential setting.
  • Help persons served overcome barriers to and prepare for independent living.
  • Implement treatment plan support interventions as coached and supported by the Team Licensed Practitioner of the Healing Arts clinician.
  • Assist the Program Director in orienting persons served who are new to the residence.
  • Collaborate with Integrated Team members to address the needs of persons served.
  • Perform day-to-day assignments as directed by the Program Director.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches with persons served.
  • Adhere to safety, maintenance, Human Rights, and other operational policies and procedures.
  • Assume Medication Officer, Safety Officer, or Human Rights Officer duties as assigned.
  • Schedule and facilitate weekly residence group meetings, including menu input.
  • Perform primary grocery shopping weekly or as needed for the residence.
  • Comply with physical site licensing standards and regulations.
  • Store, administer, document, and dispose of medication consistent with Medication Administration Program requirements, funding-source regulations, and company policy.
  • Ensure compliance with Vinfen Medication Administration Program protocols.
  • Teach persons served medication management.
  • Create opportunities for persons served to participate in residence operations, including meal preparation and physical site maintenance.
  • Encourage social interaction among residents and help create a collaborative environment where persons served, families, friends, and other important people are welcome and respected.
  • Serve as a resource for neighbors and advocate for persons served.
  • Help persons served prepare meals.
  • Participate in trainings, supervision, and staff meetings as requested.
  • Complete all required documentation and incident documentation as needed.
  • Contribute to the program's quality-improvement goals and objectives.
  • Help persons served use crisis-intervention techniques when necessary and access on-call backup when needed.
  • Support evidence-based and best practices, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans, Seeking Safety, and Cognitive Behavioral interventions.
  • Complete the residence Infection Control Inventory.
  • Assist the Program Director with organizing surveillance testing of staff and persons served as needed.
  • Perform physical site maintenance activities according to the maintenance schedule.
  • Liaise with families as needed.
  • Support persons served in obtaining and understanding medical and psychiatric care as needed.
  • Perform other related duties as assigned.
Desired Qualifications
  • An associate’s degree in a human service discipline is preferred.
  • One year of experience as a residential counselor working with persons served facing mental health challenges is preferred.
  • One to two years of job-specific experience in the human services field is preferred.

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

Get referred to Vinfen

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • The Restoration Center won expanded state backing, including FY26 and FY27 ORRF funding.
  • Vinfen raised more than $120,000 at Gateway Arts in July 2026, showing community support.
  • The company keeps launching public-facing programs, including board scholarships and advocacy events in 2026.

What critics are saying

  • Massachusetts delayed the Restoration Center; opening uncertainty pushed contract budgeting into 2028.
  • Active job postings fell 13.6% in 2026, signaling slower hiring momentum.
  • Vinfen depends on state reimbursements; contract changes or payment delays threaten service continuity.

What makes Vinfen unique

  • Vinfen runs Massachusetts behavioral health, disability, and crisis services across 2,163 employees in 2026.
  • Its Lowell Restoration Center opened March 31, 2026, bundling respite, peer support, and triage.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts