Market Access Operations

We pull medical technology from the future to solve human health.

Scarlet is authorised to assess and certify medical devices. We combine clinical, technical and regulatory expertise with AI agents and software so rigorous certification can keep pace with product development at the world’s most ambitious technology companies, without lowering the safety bar.

Our customers have cut a year or more from their certification timelines for new AI-enabled medical devices and shortened product-update cycles from months to weeks. You’ll join a team building the infrastructure that makes these outcomes repeatable at scale.

About the role

As Scarlet's first Market Access Operations hire, you will run projects to obtain new regulatory capabilities for Scarlet from governments and accreditation bodies. You will own projects from initial idea through to delivering the first certificates to customers. You will use market research, project management and commercial work to identify and obtain new approvals. You will find the first customers, issue the first certificate and turn what we learn into repeatable workflows. Your work will give our customers access to new markets and make medical devices available to more patients that need them sooner.

Responsibilities

• Research new markets, regulatory approvals and certifications, assess their potential value to customers and make prioritisation decisions on how to sequence them.

• Lead new approval applications from start to finish. Coordinate Scarlet teams, external experts and regulatory bodies, resolve blockers and keep several applications moving at once.

• Identify manufacturers who need new approvals, close deals with the first customers and coordinate their journey through a service Scarlet is delivering for the first time.

• Build repeatable processes, tooling and knowledge so that each new approval makes the next one easier.

• Hand new approvals to the teams that will run them at scale, including the documentation, decisions and regulatory relationships needed for delivery.

Required qualifications

• At least three years’ experience in a commercial, strategy or business operations role, ideally in a start-up or other fast-moving environment.

• Experience leading complex, multi-part projects from initial idea through delivery, involving internal and external teams

Preferred qualifications

• Experience evaluating opportunities from strategic and commercial perspectives and making clear recommendations

• Experience researching unfamiliar systems, synthesising incomplete information, analysing data and turning findings into concrete plans

• Experience building or improving operational processes and tooling so that repeated work becomes faster

• Experience writing concisely and communicating complicated topics clearly.

Interview process

1. Intro call with Tiri and/or Nadine — 30 mins

2. Team interview with Emily — 45 mins

3. Problem-solving interview with Tiri and/or Nadine — 45 mins

4. Culture and values interviews with James and Jamie — 2 × 30 mins