Customer Service Representative
Arthur J. Gallagher & Co.
Customer Service Representative
Arthur J. Gallagher & Co.
Global insurance brokerage, risk management, consulting
Are you passionate about customer service in an industry that offers stability and growth? We have an exciting opportunity in our Lakewood Ranch Call Center Team!
Our Customer Service Representatives help our customers when they have questions about their policies – limited sales involved!
You’ll be answering the phone and emails from our customers when they have questions issues around their insurance policies.
This isn’t your typical call center job, as you might need to investigate issues and research problems to make sure our customers questions are answered correctly and meet a successful and accurate resolution. This of course may mean you need to follow up once you have all the information you need.
In every interaction you’ll demonstrate outstanding listening skills while providing excellent customer service. You’ll be patient, show empathy which will further promote our reputation of integrity.
We believe that all persons are entitled to equal employment opportunity and we do not discriminate against any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic.
As a minimum requirement you’ll need:
It would be nice if you also had:
#LI-KB3
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Global insurance brokerage, risk management, consulting
Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.
Explore more opportunities at Arthur J. Gallagher & Co.