Lead Decision Support Analyst

Company :

Highmark Inc.

Job Description : 

JOB SUMMARY

***CANDIDATE MUST BE US Citizen (due to contractual/access requirements)***

Highmark Health is seeking a highly skilled and motivated Lead Data Solutions Analyst to join our Clinical Organization. This role is ideal for a proactive problem-solver with a strong blend of technical expertise and business acumen. The Lead DSA will be a key driver in the development and maintenance of critical clinical reporting, utilizing their analytical prowess to identify insights and support data-driven business decisions. Candidate will take a leadership role in the ongoing reporting maintenance and development, developing code for the automated production environment, and guiding other team members with innovative techniques and best practices.

The successful candidate will own and manage various reporting processes, ensuring data accuracy and reliability. This includes proficiency in SAS/SQL for code management and troubleshooting, along with a solid understanding of dashboard development. This position requires exceptional organizational and communication skills to effectively coordinate with diverse stakeholders, resolve technical issues, and present key findings that influence clinical strategies. If you are passionate about leveraging data to improve healthcare outcomes and thrive in a dynamic, technically challenging environment, we encourage you to apply.

ESSENTIAL RESPONSIBILITIES

• Develop and foster internal relationships across the corporation.  Provide analytic and consultative support to a broad spectrum of internal customer areas and external business partners.
• Mentor colleagues with less experience on both the technical and business aspects of project and consultative work.
• Determine how decision support systems will provide information required to make effective business decisions, translate requirements into applications that employ appropriate decision support and reporting tools.  Use broad experience and technical knowledge to propose solutions to complex business problems.  Take the lead in driving the implementation of the recommended solutions. 
• Take the lead in defining issues and ideas to be studied as well as the approach (methodological and technical) to be used in addressing studies and projects.  Create and/or develop new methods of analysis, database design and performance measurement or, in some cases, adaptation of existing solutions to new areas. 
• Perform modeling of data sources and flows, work with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure deliver of knowledge and information.
• Provide assistance and, depending on skill and experience, lead with interpretation of raw data, statistical results or otherwise compiled information, identify follow-up action items and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical  staff, compliance agencies, group accounts, providers, agent plans, and brokers.
• Develop and maintain moderate-to extremely-complex computer programs using 4GL programming languages (such as SAS, R, SQL) and other database technology (DB2, Teradata, and Oracle).
• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor's Degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field

Substitutions

• None

Preferred

• Master's Degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field

EXPERIENCE

Required

• 7 years of relevant, progressive experience in the area of specialization, including experience in leading projects of varying size and complexity (exempted experience requirement effective August 2016)

Preferred

• Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business or clinical environment with direct responsibility for applying technology

SKILLS

• Strong technical skills in the mainframe, PC and Internet-based technologies to be effective and must be comfortable and proficient using large and complex databases
• Strong skills using various third-party office and report generation products such as Microsoft Office, Business Objects, Cognos, and Enterprise Guide.
• Strong communication skills.  Must be comfortable presenting findings and offering recommendations to senior management

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice