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Vesync

IoT platform for smart home devices

Senior UX Researcher

UX ResearchConfirmed live in the last 24 hours
Full-timeTustin, CA, USA

About the Job

Requirements

  • Applicants must include a portfolio of their work when applying.
  • A bachelor's or master's degree in Human-Computer Interaction (HCI), Psychology, Anthropology, or a related field is required.
  • At least 5 years of UX or product research experience is required; experience in consumer technology, wearable, or health and wellness domains is ideal.
  • Proven success conducting end-to-end research from discovery through validation and post-launch evaluation is required.
  • Expertise in mixed-methods research, including interviews, usability testing, surveys, diary studies, and fieldwork, is required.
  • Strong synthesis, storytelling, and stakeholder communication skills are required.
  • Experience supporting beta programs in agile environments is required.

Responsibilities

  • Plan, execute, and synthesize foundational, generative, and evaluative research across multiple product lines.
  • Use qualitative and quantitative methods to uncover user needs, motivations, and friction points.
  • Design studies addressing product risks in value, usability, feasibility, and viability.
  • Translate findings into clear, actionable insights that guide strategic decisions and measurable outcomes.
  • Balance in-depth research with lean, iterative testing to support product agility and continuous learning.
  • Maintain and enhance the participant panel, consent workflows, and research documentation systems.
  • Develop reusable research frameworks, templates, and toolkits to make research more efficient and consistent.
  • Evolve a research repository that promotes knowledge sharing and long-term organizational learning.
  • Establish standards for insight tagging, storage, and discoverability to reduce duplication and scale research impact.
  • Partner with Product, Design, Engineering, and Marketing to define user-centered goals and success metrics.
  • Integrate research insights into product strategy and roadmap prioritization.
  • Present insights clearly to executive and cross-functional audiences, influencing product and business direction.
  • Champion user empathy and a customer-centric culture across the organization.

Desired Qualifications

  • Proficiency with tools such as UserTesting, Dovetail, Figma, Quantilope, or similar research and repository platforms.
  • Experience working with international or multilingual teams and communicating across time zones and cultures.
  • Comfort with rapid, iterative product testing and evidence-driven experimentation.
  • Background or interest in health, wellness, or behavioral science.

About the Company

Vesync

IoT platform for smart home devices

Vesync designs and sells small home appliances in the United States under three brands (Etekcity, Cosori, Levoit) and operates the VeSync app and a proprietary IoT platform. The products work by connecting devices to the VeSync mobile app and cloud, allowing users to control lights, air purifiers, sensors, and other gadgets from a single interface. Unlike some competitors that focus on a single brand or device type, Vesync combines multiple brands and hundreds of connected devices on one platform. Its goal is to provide a cohesive smart‑home experience by unifying device control and automation across its three brands.

Company size
51-200
Company stage
IPO
Headquarters
Anaheim, CA
Founded
2011

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