Store Manager

Santa Monica

Posted on 4/17/2024



501-1,000 employees

Sustainable women's clothing and accessories

Consumer Goods


Santa Monica, CA, USA

Required Skills
  • Minimum of 5 years Retail Experience required.
  • Minimum of 4 years Retail Management Experience required.
  • Experience working with a sales or retail organization and/or operationally intensive business.
  • Ability to work in a fast-paced, cross-functional team environment setting.
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities
  • The drive to take on new challenges with the self-motivation for continuous personal and team development
  • The ability to set clear objectives and inspire the team to reach their highest potential
  • Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement
  • The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
  • A proactive and entrepreneurial sense of urgency and ability to prioritize important work
  • A keen eye for identifying and evaluating new business opportunities
  • Understanding of Retail Labor Laws
  • GSuite experience a plus
  • Measure and Monitor sales performance taking action to improve business performance when needed.
  • Ownership of operational execution of store to achieve necessary revenue targets while balancing budget and expenses
  • Consistently meet and exceed store sales goals
  • Drive the execution of an elevated client experience acting as a brand ambassador
  • Lead the sales floor and deliver an excellent customer experience
  • Assist customers and monitor client interaction with the team and technology
  • Deliver and maintain extraordinary customer experience NPS scores
  • Uphold consistent inventory accuracy and controls in store
  • Contribute to Loss Prevention in all areas of the business
  • Ensure facility maintenance, presentation, and organization
  • Lead merchandising presentation and concept standards
  • Provide real-time and weekly feedback on product and sales performance to corporate partners
  • Ensure the selling floor reflects the brand and concept standards at all times
  • Manage the day-to-day performance of the retail teams
  • Accountable for hiring, training, and development of the store team
  • Provide performance feedback to ensure growth, change, and results
  • Own Reviews / Development Plans / Disciplinary Action and Corrective Action for the team

Reformation is a prominent player in the sustainable fashion industry, operating out of Los Angeles with a dedication to using eco-friendly materials and processes. The company's establishment of the first sustainable factory in the city and its commitment to transparency in environmental impact make it a pioneering workplace. These efforts align with a mission-focused culture, prioritizing both ecological sustainability and innovative design, thereby offering a dynamic work environment for those passionate about making a positive impact on the fashion industry.

Company Stage

Series B

Total Funding



Vernon, California



Growth & Insights

6 month growth


1 year growth


2 year growth