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Full-Time

Lead Product Designer

Posted on 9/6/2024

Bill.com

Bill.com

1,001-5,000 employees

Financial platform for managing business operations

Consulting
Enterprise Software
Fintech
Financial Services

Compensation Overview

$156.7k - $188kAnnually

+ Benefits Package

Senior, Expert

San Jose, CA, USA

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Agile
Communications
Requirements
  • 7+ years of expertise applying human-centered design practices to digital or mobile product experiences across all development phases
  • Experience working with multiple agile teams, aligning design, product, and business roadmaps, and collaborating effectively with diverse stakeholders
  • Ability to navigate complex design challenges, ensure consistent design language, and create user-centered solutions that drive business growth
  • Deep understanding of user needs, industry trends, and competitive landscape to craft engaging, intuitive, and user-friendly product experiences
  • Strong analytical skills to create data-backed solutions that balance user needs with business objectives
  • Excellent communication skills to articulate design rationale and strategic implications across various audiences
  • A growth-focused mindset centered on constant innovation, applying customer empathy to build accessible and inclusive user experiences
  • Proficient in gathering, interpreting data and making data informed decisions.
  • Extensive experience forming hypotheses and creating light weight experiments to validate assumptions and obtain learning quickly.
  • Experience working for SMB or in financial technology
Responsibilities
  • Lead cross-functional collaboration by working closely with Product Management, Engineering, Research, Data, and Product Marketing teams. Facilitate seamless communication and alignment across all stakeholders to drive the successful implementation of design strategies that meet both user needs and business goals.
  • Utilize data and user insights to inform and guide design decisions. Continuously analyze user behavior and product performance metrics to refine and optimize design strategies, ensuring they are backed by solid data and aligned with business objectives.
  • Conduct user research to uncover and deeply understand user needs, pain points, and preferences. Translate these insights into design strategies that enhance user experience and support business objectives, particularly in optimizing payment processes and reducing delinquency rates.
  • Own the entire design process, from initial research and ideation to design, testing, validation, and final implementation. Ensure that every design is intuitive, user-friendly, and meets the highest standards of quality.
  • Develop and implement innovative, adaptable design strategies that address both end-user and internal team requirements. Create tools, guidelines, and documentation that enable internal teams to adopt and contribute to design standards.
  • Mentor and inspire other designers, fostering a collaborative and positive team culture. Encourage continuous learning and professional growth within the design team.
  • Regularly present design concepts, strategies, and updates to senior leadership and key stakeholders, ensuring alignment with the broader business vision.
  • Contribute to and help evolve the design system, ensuring consistency and scalability across products. Advocate for design standards and best practices within the organization.
  • Develop high-fidelity prototypes and lead usability testing sessions to validate design concepts. Iterate on designs based on feedback and test results to ensure optimal user experiences.
  • Collaborate with product managers and engineers to scope design projects, establish timelines, and ensure on-time delivery of high-quality designs. Manage multiple projects simultaneously while maintaining a keen attention to detail.

Bill.com provides a platform for businesses to manage their financial operations, including bill creation and payment, invoicing, expense management, and budget control. The platform automates tasks related to accounts payable and receivable, making financial processes more efficient and transparent. Unlike many competitors, Bill.com also offers access to credit lines, ranging from $500 to $5 million, along with its software services. The goal of Bill.com is to streamline financial management for small to medium-sized businesses and accounting firms, helping them gain better control and visibility over their finances.

Company Stage

IPO

Total Funding

$2B

Headquarters

Palo Alto, California

Founded

2006

Growth & Insights
Headcount

6 month growth

1%

1 year growth

-1%

2 year growth

8%
Simplify Jobs

Simplify's Take

What believers are saying

  • Bill.com's recent partnership with Regions Bank to power their digital payments solution highlights the company's growing influence and potential for further strategic collaborations.
  • The platform's ability to attract 10,000 new SMBs in the past year demonstrates strong market demand and growth potential.
  • Despite recent stock performance, Bill.com has shown consistent revenue growth, indicating a resilient business model and promising long-term prospects.

What critics are saying

  • The competitive fintech landscape, with players like Stripe and Plaid, poses a constant threat to Bill.com's market share.
  • The company's stock has seen significant declines, which could impact investor confidence and employee morale.

What makes Bill.com unique

  • Bill.com offers a comprehensive financial operations platform that integrates accounts payable, accounts receivable, expense management, and credit access, unlike competitors who may focus on only one or two of these areas.
  • The company's partnership with Cross River Bank to provide credit lines and corporate cards adds a unique value proposition that is not commonly found in other financial technology platforms.
  • Bill.com's automation capabilities for financial tasks provide significant efficiency gains, setting it apart from traditional manual processes and less automated competitors.

Benefits

100% paid employee health, dental, and vision insurance - choose between HMO, PPO, and HDHP plans

HSA & FSA accounts

Life Insurance, Long & Short-term disability coverage

Pre-tax commuter benefits

Employee Assistance Program (EAP)

11+ Observed holidays and wellness days

Wellness & Fitness initiatives

Flexible time off

100% paid employee health, dental, and vision insurance - choose between HMO, PPO, and HDHP plans

HSA & FSA accounts

Life Insurance, Long & Short-term disability coverage

Pre-tax commuter benefits

Employee Assistance Program (EAP)

11+ Observed holidays and wellness days

Wellness & Fitness initiatives

Flexible time off